Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nautica Odutola

Dallas,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technician position. Ready to help team achieve company goals. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Reliable employee seeking level 2 technician position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Laptop Repair Technician

SMS InfoComm
Grapevine, Texas
03.2021 - 05.2022
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Efficiently troubleshot and repaired cellphones and laptop equipment to cut company costs and maximize productivity.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Level 2 Technician

CTDI - Communications Test Design
Flower Mound, TX
06.2020 - 01.2021

Used diagnostic tools to identify hardware failures and replace non-functional components.

  • Linked computers to network and peripheral equipment.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more
  • Performed troubleshooting to correct computer hardware and software malfunctions
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff

Cellphone Repair Technician

Tmoblie
Coppell, TX
09.2020 - 11.2020
  • Installed and configured new devices and system components.
  • Coordinated installation of new users and relocations of existing users.
  • Researched and recommended network and data communications hardware and software.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Installed and configured new devices and system components
  • Researched and recommended network and data communications hardware and software

Education

High School Diploma -

North Dallas High School
Dallas, TX
06.2017

Skills

  • Functionality Testing
  • Electrical Component Replacement
  • New Systems Testing
  • Handheld Computers
  • Component Installations

Languages

yoruba
Native or Bilingual

Timeline

Laptop Repair Technician

SMS InfoComm
03.2021 - 05.2022

Cellphone Repair Technician

Tmoblie
09.2020 - 11.2020

Level 2 Technician

CTDI - Communications Test Design
06.2020 - 01.2021

High School Diploma -

North Dallas High School

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Nautica Odutola