Nav Bala
Carbondale,US
Summary
Five years in strategic talent development and leading high-priority L&D programs that drive process and operational efficiency for manufacturing and non-profit organizations with 650 to 1400 employees, and over $500 million in revenue. A highly organized and dependable candidate that consistently demonstrates the ability to manage multiple priorities while maintaining a positive attitude.
Overview
5
5
years of professional experience
Work History
Talent Development Program Officer
Internews Network
06.2023 - 10.2023
- Gained senior executive approval for a mission-oriented, new hire on-boarding roadmap (developed for 1400 employees globally) within the first five months of being in the role - an important milestone in executing company's 5-year talent development strategy.
- Led the program management of a system-wide Leadership Development program for 350 mid-level leaders by successfully leading session management, vendor management, leader cohort-identification, content design & delivery plan.
- Collaborated with the Performance Management team to execute TM processes and assessments, ensuring processes are data-driven. Proposed strategies for aligning annual talent reviews with leadership development offerings.
Training & Development Program Specialist
Aurubis
06.2020 - 06.2021
- Conducted needs assessment that indicated that current skill gap fell 50% below the ideal for all annealing operators in the Annealing department. Root-cause analysis highlighted major problems with people & processes in the Quality department.
- Revamped the New Hire 4-6 week on-boarding program to ensure consistency across departments, resulting in 15% increase in employee retention in first 6 months after hire.
- Gained Senior Executive buy-in for implementing Docebo as organization's new LMS after assessing functional requirements, scalability, and return on investment. The new LMS was projected to reduce training hours by 300 hours and training costs by $200K.
- Wrote company's official succession policy after identifying critical roles, high-potential leaders, and successors. The plan ensured a Hi-Po leadership pipeline for top 15 critical positions.
Professional Development Associate
Rochester Institute of Technology
08.2018 - 05.2020
- Led the program management of a newly developed Workplace Professionalism program that aimed at teaching 20 highly-ranked soft skills to STEM Undergraduates and Graduate students.
- Curated e-learning content and instructional curriculum by partnering with the instructor on approach that enhanced student learning by 20%.
Learning & Development Intern
District Department of Transportation
06.2019 - 08.2019
- Developed a Micro-learning pilot program for C-suite executives and the frontline workers. The pilot offered an integrated approach to workplace learning and resulted in greater leader engagement.
- Designed 17 e-learning modules for Senior executives' 'Soft Skills Development' and Technical Certification modules for the frontline workers that were successfully rolled-out via Skill Port LMS.
Education
Master of Science in Human Resource Development -
Rochester Institute of Technology, Saunders College of Business
Rochester, NY05.2020
MBA - Human Resources
Institute of Management Studies
India 08.2014
BBA - Business Commerce
Panjab University
Punjab, India06.2012
Skills
- Talent Strategy Development
- Performance Improvement
- Program Management
- Cross-Functional Collaborations
- Change Management
- Stakeholder Relationships
- Survey Design & Analysis
- Articulate 360
- LMS Administration
- Research and analysis
Accomplishments
- Global On-boarding Roadmap proposed to increase Operational Efficiency: The On-boarding strategy at Internews helped in streamlining operations across all functional, programmatic, and technical units.
- Succession Plan ensured Leadership pipeline for top 15 critical roles: Performed Data modeling to identify the succession pool which informed leadership pipeline for "business critical" roles at Aurubis.
- Needs Assessment showed 50% gap in Knowledge, skills, and abilities: Results from the needs assessment informed curriculum development, training delivery, and content design strategy at Aurubis.
- Student Learning and Engagement increased by 20%: At RIT, pre and post workshop evaluations showed that students' understanding of soft skills increased by 20%. They also reported higher satisfaction because of the blended learning modality of the workshop.
Affiliations
- Academy of Human Resource Development
- Academy of Talent Development
Timeline
Talent Development Program Officer
Internews Network
06.2023 - 10.2023
Training & Development Program Specialist
Aurubis
06.2020 - 06.2021
Learning & Development Intern
District Department of Transportation
06.2019 - 08.2019
Professional Development Associate
Rochester Institute of Technology
08.2018 - 05.2020
Master of Science in Human Resource Development -
Rochester Institute of Technology, Saunders College of Business
MBA - Human Resources
Institute of Management Studies
BBA - Business Commerce
Panjab University
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