Navaeh Lewis
St Louis,MO
Summary
Dedicated and customer-focused, I excelled as a Cashier at Walmart, enhancing customer satisfaction through efficient transactions and meticulous cash management. My strong work ethic, coupled with exceptional customer service skills, ensured accurate accounting and inventory control. Demonstrated expertise in cash handling and a proven ability to work collaboratively in fast-paced environments, significantly contributing to team and business success.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
11900 Saint Charles Rock RD
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
JCPenney
3600 County Club Dr
10.2023 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Team Member
SUBWAY®Restaurants
2750 S Limit Ct, Sedalia MO 65301
08.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Monitored and verified merchandise for proper prices and labels.
Team Member
The Ivory Grille
317 S Ohio Ave, Sedalia, MO 65301
10.2021 - 12.2021
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Monitored and verified merchandise for proper prices and labels.
Education
High School Diploma -
Penn Foster
200 Hickory Street, Scranton, PA 1850512-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Team collaboration
- Money handling
- Cash handling and management
- Cash register operation
- Cash management
- Cash register systems
- Product restocking
- Conflict resolution
- Product knowledge
Timeline
Cashier
Walmart
11.2024 - Current
Cashier
JCPenney
10.2023 - 12.2023
Team Member
SUBWAY®Restaurants
08.2022 - 03.2023
Team Member
The Ivory Grille
10.2021 - 12.2021
High School Diploma -
Penn Foster