Summary
Overview
Work History
Education
Skills
Career Focus
Available To Work
References
Languages
Timeline
Generic
Navaneetha Sunderang

Navaneetha Sunderang

Kuala Lumpur,Malaysia

Summary

  • Compassionate Senior Personal Concierge with 2 years of experience in healthcare. Skilled in providing assistance with daily living, physiotherapy support, mental stimulation and occupational therapy. Background in both facility and private care environments.
  • Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices.
  • Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
  • Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
  • Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
  • Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level care giver position. Ready to help team achieve company goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • A multi-skilled professional with good all-round in Business Management, HR & Administrator skills, very capable with an ability to deal with all recruitment, resourcing & administrative needs of a organization in providing timely and up to date Operations & HR advice to both employers and employees whilst at the same time making sure both the employee and employers interest are best represented.

Overview

13
13
years of professional experience

Work History

Senior Care Personal Assistant/Concierge

Oretha Senior Conseige
02.2022 - 12.2023
  • Assisted patients with handling daily chores and errands by transporting to appointments and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Grab/Uber Partner

Myteksi Sdn Bhd
09.2019 - 04.2022
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.
  • Adhered to all safety regulations and traffic laws while driving.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Accepted and processed fares.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

Operations Manager

Q LAUREAT SDN BHD
07.2017 - 10.2019
  • In charge of all the Operations, HR and Administration Duties for 4 restaurants.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Trained and guided team members to maintain high productivity and performance metrics.

Operations Manager

SEOUL CHICKEN SDN BHD
02.2014 - 11.2016
  • In charge of all the Operations, HR and Administration Duties for 6 restaurants.

Human Resources Executive & Office Administrator

GLASPAK SDN BHD
07.2012 - 01.2014
  • Responsible for all HR such as Advertise jobs adds, Arrange interviews, prepare appointment letter, Confirmation Letter, New staff Orientation, On job Training,
  • Monthly HR Reports preparation, Staff Benefit & Claim processing & etc.
  • Yearly KPI,SOP and training for workers performance review.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Staff Leaves, Mc & Payroll preparation.
  • ISO 9001 Procedure & documents preparation, staff Training & personal growth assessment, review staff performance, Annual staff training schedule & etc.
  • Foreign Worker Recruitment via Agency in Myanmar and Nepal.
  • Foreign worker Permit & Passport Renewal. * Fomema for foreign workers *
  • (DP10, JP Visa,6P, KDN and Immigration Process)
  • worker hostels, Utilities, Maintenance & etc.
  • Monthly EPF, Socso, HRDF & Tax Submissions.
  • Yearly E Form Preparation.
  • n-charge of Workers welfare and benefit and performance of more than 100 workers.

Accounts cum Admin executive

LFL SDN BHD
06.2011 - 05.2012
  • Handled accounts and administrative duties
  • Full set accounts
  • UBS Accounting
  • Daily cash flow handling (banking & etc)
  • Monthly budget review
  • Office supplies & stock control
  • All General office duties including KWSP, Socso & Tax submission.

Education

ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION -

UNITY COLLEGE
London, UK
12.2010

English Language And Literature

UNITY COLLEGE
London,UK
12.2008

Skills

  • Enthusiastic, engaging and public speaking skills
  • Compassionate caregiving
  • Fall prevention
  • Feeding assistance
  • Toileting support
  • Activity planning
  • Behavior management
  • Social interaction
  • Hygiene maintenance
  • Bathing assistance
  • Patient assessment
  • Nutritional support
  • Mobility assistance
  • Privacy and Confidentiality
  • Patient Care
  • Meal Planning
  • Patient Transportation
  • Mental Health Care
  • Clinical Documentation
  • Patient Observation
  • Catheter Care
  • Wound Care
  • Patient Relations
  • Caregiver Relations
  • Blood Sugar Monitoring
  • Family Communication
  • Observation Documentation
  • Patient Relationship Building
  • Outpatient Care
  • Patient Assessments
  • Patient Management
  • Fluent in English, Bahasa Malaysia and Tamil
  • Strong analytical and organizational skills
  • Excellent interpersonal skills, phone manner, and office etiquette
  • Software: All Windows operating systems, Microsoft Word, Excel, Word Perfect, PowerPoint and Window vista
  • Basic UBS accounting system, SQL & Auto count accounting system
  • UBS, SQL & Auto count Payroll System
  • Versatile, analytical and hard working with a practical hand-on approach, who always Perseveres to achieve the best results
  • Able to collect and analyst information
  • Excellent negotiation and problem solving skills, swiftly identifies the root of problems
  • Proven ability to manage and complete projects to the highest standard with meticulous attention to details and within agreed deadlines
  • Can work with minimum supervision

Career Focus

Right now looking  to work within a professional environment, understand better, and i can learn more professionally  to do this job that i comes love. I want to work for organization that recognizes hard work and loyalty which will allow me to both further utilize my skills and acquire new abilities. To bring the company and myself to the next level in this path.


I want to open my own Senior care home in Malaysia when i retire, by learning the job from professional will help me to get a better prospect towards my future goals. 



Available To Work

2 WEEK NOTICE

References

Available upon request

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Malay
Native or Bilingual
Chinese (Cantonese)
Limited Working

Timeline

Senior Care Personal Assistant/Concierge

Oretha Senior Conseige
02.2022 - 12.2023

Grab/Uber Partner

Myteksi Sdn Bhd
09.2019 - 04.2022

Operations Manager

Q LAUREAT SDN BHD
07.2017 - 10.2019

Operations Manager

SEOUL CHICKEN SDN BHD
02.2014 - 11.2016

Human Resources Executive & Office Administrator

GLASPAK SDN BHD
07.2012 - 01.2014

Accounts cum Admin executive

LFL SDN BHD
06.2011 - 05.2012

ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION -

UNITY COLLEGE

English Language And Literature

UNITY COLLEGE
Navaneetha Sunderang