Navaraj Sankar Jaya Shankar
Rocky Hill,CT
Summary
- To work in a reputed concern
- To explore challenging avenues where my skills could be tested to the core.
- To continuously gain knowledge and learn skills that could be of utmost use for the concern.
- To create a win-win situation in personal life and in work life.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Partnership Manager
Car Care Clinic
11.2009 - Current
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Streamlined internal communication channels among front office staff, service advisors, technicians, and parts personnel, fostering a collaborative work environment.
- Increased customer satisfaction by implementing efficient service processes and streamlining communication between technicians and clients.
- Monitored inventory levels of parts and supplies, minimizing stockouts while also reducing overhead costs associated with excess inventory.
- Implemented regular training programs for staff members, fostering professional development and keeping skills up-to-date in an ever-changing industry.
- Served as a liaison between customers and insurance companies when necessary to facilitate claim processing related to collision damage or other covered repair issues.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established a culture of continuous improvement within the service department by regularly soliciting feedback from staff members regarding potential areas for process enhancement or cost reduction measures.
- Maximized revenue generation by upselling additional services to customers based on vehicle needs and manufacturer recommendations.
- Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
Sales Manager
Reliance Communications Ltd
09.2007 - 11.2009
- Handling Direct Sales Team, responsible for Acquisition of Mobile and Data Modem, maintaining Infrastructure, and ensuring quality acquisition.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Corporate Account Manager
Bharti Airtel Ltd
05.2006 - 08.2007
- Handled Corporate Accounts for Voice and Broadband Services, responsible for Revenue Growth, and achieved Sales Target from Existing and New Accounts.
- Developed strong relationships with key clients, leading to increased revenue and repeat business.
- Expanded market share by identifying new business opportunities and engaging in strategic negotiations with potential clients.
Account Manager
Airtel Broadband and Telephone Services (S4C)
06.2004 - 04.2006
- Handled Small Medium Enterprises (SME) Accounts, Exclusive Accounts for Retaining Revenue, and Dual Accounts for Sales cum Revenue enhancement.
Sales Executive
General Motors- Opel And Chevrolet
08.2003 - 04.2004
- Achieved the sales target by selling Luxury Cars in the market through corporate segment
- Maintaining the Corporate accounts for upselling.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Matriculation (X STD) -
Carmel Garden Matriculation Hr. Sec School
Bachelor of Engineering (B.E) - Electronics And Instrumentation
Maharaja Engineering College.
Coimbatore, India10.2003
Higher Secondary (XII STD) -
Carmel Garden Matriculation Hr. Sec School
03.1999
Skills
- Leadership charisma
- Brand Awareness
- Customer Engagement
- Pipeline Development
- Dynamic team player
- Sense of responsibility
- Highly inquisitive
- Creative and resourceful
- Excellent skills in communication and collaboration
- Time management skills
- Dependable
- Energetic
Accomplishments
- Participated and won first prize in marketing competition conducted in the National level technical symposium, Karunya College of Engineering, Coimbatore
- Participated and won second prize in paper presentation, Technical symposium conducted by Maharaja Engineering College, Avinashi
- Participated and won first prize in marketing competition, Maharaja Engineering College, Avinashi
- Secretary of the EIE Association, 2002-2003
Personal Information
- Father's Name: Mr.N.Jayasankar
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Gardening
- Sports
- Pets
- Listening to music
- Internet Browsing
- Travelling
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Timeline
Partnership Manager
Car Care Clinic
11.2009 - Current
Sales Manager
Reliance Communications Ltd
09.2007 - 11.2009
Corporate Account Manager
Bharti Airtel Ltd
05.2006 - 08.2007
Account Manager
Airtel Broadband and Telephone Services (S4C)
06.2004 - 04.2006
Sales Executive
General Motors- Opel And Chevrolet
08.2003 - 04.2004
Matriculation (X STD) -
Carmel Garden Matriculation Hr. Sec School
Bachelor of Engineering (B.E) - Electronics And Instrumentation
Maharaja Engineering College.
Higher Secondary (XII STD) -
Carmel Garden Matriculation Hr. Sec School
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