Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
14

Navdeep Singh

Retail
Newark,CA

Summary

Accomplished Outside Sales Representative offering 22 years of experience in paint industry. Seasoned leader with outstanding communication skills, leveraging positive rapport building and service-oriented acumen to garner, grow and sustain loyal customer relationships. Actively manage sales territory and develops plan and corrective actions to meet target of profitability.

Overview

24
24
years of professional experience

Work History

Store Manager

Dunn-Edwards
Redwood City, CA
02.2024 - Current
  • Approved regular payroll submissions for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Outside Sales Representative

Kelly Moore Paint Company
San Carlos, CA
06.2022 - 01.2024
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Utilized upselling techniques to maximize revenue.
  • Handled highest volume customer accounts in assigned territory.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Provided training sessions for new staff members on sales processes and procedures.
  • Responded promptly to customer inquiries via phone or email.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Educated customers on product features and technical details to highlight benefits.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Organized sale calls with customers and vendors.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Closed product sales to increase revenue and build client loyalty.
  • Demonstrated products to potential customers and answered questions to close sales.

Store Manager

Kelly Moore Paint Company
Redwood City, CA
10.2006 - 05.2022
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Developed strategies to maximize sales and profitability.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Planned special promotions or discounts based on market trends.

Sales Associate

Orchard Supply Hardware LLC
Redwood City, CA
04.2001 - 06.2005
  • Collected payments and provided accurate change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Worked with fellow sales team members to achieve group targets.
  • Demonstrated product features and benefits for customers' needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Developed trusting relationships with customers by making personal connections.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

High School Diploma -

James Logan High School
Union City, CA
06-2002

Some College (No Degree) -

Ohlone College
Fremont, CA

Skills

  • Relationship Building
  • Customer Service-Oriented
  • Computer Skills
  • Client Needs Assessment
  • Territory Management
  • Self-Sufficient
  • Goal-Oriented
  • Account Management
  • Documentation and Reporting
  • Store Manager of the Month Awards
  • High Energy
  • Proven Sales Track Record
  • Bilingual in Punjabi/Hindi
  • Friendly and Cheerful
  • Upselling Techniques
  • Phone and Email Etiquette
  • Motivated Team Player
  • Problem-Solving
  • Resolution-Oriented

Languages

Punjabi
Professional
Hindi
Professional

Accomplishments

  • Multiple Store Manager of the Month Awards
  • Multiple Manager of the Quarter Awards
  • Highest Gross Margin in District Awards

References

References available upon request.

Timeline

Store Manager

Dunn-Edwards
02.2024 - Current

Outside Sales Representative

Kelly Moore Paint Company
06.2022 - 01.2024

Store Manager

Kelly Moore Paint Company
10.2006 - 05.2022

Sales Associate

Orchard Supply Hardware LLC
04.2001 - 06.2005

High School Diploma -

James Logan High School

Some College (No Degree) -

Ohlone College

Similar Profiles

CREATE PROFILE
Navdeep SinghRetail