Naveen Budhrani

Had a hand Injury .

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.

• Investigated discrepancies in shipping documents and resolved issues with vendors.
• Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
• Managed import and export of hazardous materials in compliance with applicable laws and regulations.
• Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
• Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
• Streamlined import and export processes by implementing effective documentation procedures.
• Processed customs declarations and maintained records of customs documents.
• Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.