Naveen Raj. Dorairaj

Clients: BB&T Bank, Truist Insurance Services (TIH), Chevron Global Services, BenefitMall / CRC Group

• Led the design and delivery of scalable microservices and cloud-native applications using .NET Core and Microsoft Azure.
• Built and integrated RESTful APIs and backend services adhering to SOLID principles and TDD methodologies.
• Automated 45+ business processes using UiPath, Power Automate, and Automation Anywhere, saving over $1.1M annually.
• Architected event-driven systems with Azure Event Grid and Service Bus to streamline operations.
• Delivered custom PowerApps solutions integrated with Dynamics 365 and SharePoint Online.
• Managed secure and scalable CI/CD pipelines via Azure DevOps across multiple environments.
• Implemented observability and monitoring using Azure Monitor, Application Insights, and Log Analytics.
• Integrated ChatGPT and Azure OpenAI capabilities to enhance bot interactions and decision logic.
• Collaborated across banking, insurance, and energy verticals to design resilient automation and application solutions.

Client: JPMorgan & Chase

• Developed end-to-end RPA workflows using UiPath and Automation Anywhere, achieving 80% reduction in manual tasks.
• Engineered robust automation frameworks integrating with REST APIs and legacy systems.
• Standardized best practices for code reusability, exception handling, and bot deployment.
• Provided mentorship and technical support to junior developers across projects.Developed automation of complex business processes using Robotic Process Automation (RPA) technologies such as UiPath, Automation Anywhere and Blue Prism
• Created automation workflows, scripts, user interfaces and other components for various robotic process automation projects
• Developed and maintained software and scripts related to robotic process automation
• Monitored and analyzed performance of automation processes and identified areas for improvement
• Troubleshooted issues with robotic process automation software, scripts and hardware
• Developed and maintained documentation for robotic process automation projects
• Developed and implemented best practices for robotic process automation
• Collaborated with crossfunctional teams on new automation initiatives and processes
• Provided technical guidance and training to other team members on robotic process automation software and scripting

Client: USAA Mortgage Insurance

• Delivered RPA solutions for Fortune 500 clients, automating high-volume transactions using UiPath and .NET.
• Designed API interfaces and backend components to integrate bots with business systems.
• Developed and maintained process documentation, technical design specs, and test plans.

• Led software QA efforts for enterprise applications across multiple industries.
• Conducted both manual and automated testing using Selenium, Appium, and TestComplete.
• Delivered comprehensive test strategies including functional, performance, and security testing.
• Worked collaboratively with developers, product owners, and QA teams in Agile sprints.