Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naveeyah Bates

Indianapolis,IN

Summary

Dynamic Style Consultant at Target with a proven track record in client relationship building and personalized styling. Leveraged strong problem-solving skills to enhance customer satisfaction, resulting in increased repeat business. Adept at cash handling and maintaining high standards of service in fast-paced environments, fostering lasting connections with clients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Style Consultant

Target
10.2024 - Current
  • Advised customers on current fashion trends to enhance personal style choices.
  • Collaborated with team members to maintain inventory accuracy and product availability.
  • Educated clients on product features and benefits to improve purchasing decisions.
  • Developed personalized styling recommendations based on customer preferences and needs.
  • Monitored stock levels and communicated replenishment needs to ensure optimal inventory flow.
  • Implemented feedback from customers to refine service delivery and enhance satisfaction.
  • Trained new staff on best practices for customer engagement and styling consultations.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Built lasting relationships through personal interaction and savings incentives to preserve clientele.
  • Merchandised store inventory in seasonal and brand displays.
  • Preserved patient safety by following safety protocols.

Food Service Worker

Carmel Clay Parks
04.2023 - 07.2025
  • I work there every summer.
  • Provided exceptional customer service in fast-paced food service environment.
  • Assisted in food preparation and presentation to maintain high quality standards.
  • Maintained cleanliness and sanitation of workstations, equipment, and dining areas.
  • Operated kitchen equipment safely and efficiently to support daily operations.
  • Collaborated with team members to ensure timely service during peak hours.
  • Adapted quickly to changing demands in a dynamic food service setting.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Car Detailer

Prime Car Wash
10.2024 - 01.2025
  • Performed thorough exterior and interior cleaning of vehicles, enhancing overall appearance and customer satisfaction.
  • Utilized specialized tools and products to efficiently detail vehicles to high standards.
  • Assessed vehicle condition and identified areas requiring additional attention or repair services.
  • Maintained cleanliness of work area and equipment, ensuring adherence to safety protocols.
  • Collaborated with team members to prioritize workload during peak service hours, improving operational efficiency.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.

Restaurant Hostess

Texas Roadhouse
03.2024 - 10.2024
  • Managed reservations and seating arrangements to optimize guest flow and enhance dining experience.
  • Greeted guests warmly, creating a welcoming atmosphere for all patrons.
  • Coordinated with servers and kitchen staff to ensure timely table turnover and service efficiency.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
  • Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
  • Managed reservation systems, optimizing seating arrangements for maximum capacity and guest satisfaction.
  • Coordinated with kitchen and wait staff to communicate guest needs, enhancing service flow and accuracy.
  • Assisted in resolving guest inquiries and concerns promptly, maintaining high standards of customer service.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Server

MCL Restaurant
06.2022 - 02.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders efficiently using point-of-sale systems.
  • Resolved guest complaints promptly to enhance satisfaction levels.
  • Maintained cleanliness and organization of dining area consistently.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Pike High School
Indianapolis, IN

Skills

  • Client relationship building
  • Personal styling
  • Outfit coordination
  • Fashion history
  • Math
  • Customer service
  • Problem-solving
  • Creative thinking
  • Flexible schedule
  • Heavy lifting
  • Strong teamwork
  • Cleaning and sanitizing
  • Cash handling expertise
  • Guest experiences
  • Verbal and written communication
  • Hospitality service expertise

Certification

  • CNA license
  • CPR certified

Timeline

Style Consultant

Target
10.2024 - Current

Car Detailer

Prime Car Wash
10.2024 - 01.2025

Restaurant Hostess

Texas Roadhouse
03.2024 - 10.2024

Food Service Worker

Carmel Clay Parks
04.2023 - 07.2025

Server

MCL Restaurant
06.2022 - 02.2023

High School Diploma -

Pike High School