Navia Garcia
Santa Ana,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
SITE CLERK
WASHINGTON ELEMENTARY
07.2023 - Current
- Focus: Greeting parents and staff
- Helping parents to Raptor them in
- Check and assist with attendance daily and weekly reports
- Assist with adding and dropping students
- Assist with referrals and work with assistant principal and principal with notifying teachers/parents
- Handle any phone calls and text messages from parents
- Answer incoming emails and assist with CUM's
- Help any students as well.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
FRONT OFFICE
GRAND CHIROPRACTIC
07.2016 - 07.2023
- Focus: Intake; delegating phone calls, with patients, attorneys, insurance; looking over medical records; sending reports to attorneys and insurance; setting up appointments; sending referrals for diagnostics studies, therapies, and surgeries
- Focus on court hearings and state disability forms.
- Managed about 50+ more calls per day.
BACK OFFICE/SCANNING
SADDLEBACK WOMENS MEDICAL GROUP
01.2016 - 07.2016
- Focus: Scanning patient's charts; attaching files to charts; prepare surgical/lab reports, send them to doctors; faxed reports; at any doctor's request
- Managed sensitive client information by adhering to strict confidentiality rules and data protection policies.
Education
Bachelor's Degree - Criminal Justice
CAL STATE DOMINGUEZ HILLS
Carson, CA06.2022
AA DEGREE - Administration of Justice
SANTA ANA COLLEGE
Santa Ana, CA06.2020
AA DEGREE - Liberal Arts
SANTA ANA COLLEGE
Santa Ana, CA06.2020
Skills
- Punctual
- Word office / Excel proficient / Outlook / Mac application / Google Applications /
- Aries systems / Raptor system (School Systems)
- Fax, scan, print documents
- Delegate phone calls/respond to emails & interact with people/patients
- Student register / attendance
- Detail Oriented / Organized
- Daily / Weekly deposits
- Correspond to insurance claims request / letters
- Submit state / private disability claims
References
- VERONICA ARREOLA, OFFICE MANAGER, GRAND CHIROPRACTIC, (714) 835-1111
- HAROLD S BLACK, OWNER, BOSS, GRAND CHIROPRACTIC, (714) 835-1111
- ALEJANDRO GARCIA, SHIPPER, GALLADE CHEMICAL INC, (714) 673-7221
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SITE CLERK
WASHINGTON ELEMENTARY
07.2023 - Current
FRONT OFFICE
GRAND CHIROPRACTIC
07.2016 - 07.2023
BACK OFFICE/SCANNING
SADDLEBACK WOMENS MEDICAL GROUP
01.2016 - 07.2016
Bachelor's Degree - Criminal Justice
CAL STATE DOMINGUEZ HILLS
AA DEGREE - Administration of Justice
SANTA ANA COLLEGE
AA DEGREE - Liberal Arts
SANTA ANA COLLEGE
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