Naviaha Keesee-Mims

• Enhanced customer satisfaction by consistently ensuring fast, friendly, and accurate service.
• Established a culture of accountability within the team by setting clear expectations followed up with consistent feedback on individual performances.
• Boosted overall crew morale with team-building initiatives, open communication channels, and recognition of hard work.
• Reduced employee turnover rate with effective training programs and regular performance evaluations.
• Managed inventory levels to minimize waste and ensure availability of popular menu items.
• Maintained a safe and clean work environment by enforcing strict adherence to company policies and health regulations.

Managed register operations and customer service effectively.

Managed lobby duties alongside cooking and stocking responsibilities.

Maintained consistent nightly closing responsibilities.