Navid Elghanian

• Delivered goods and products to customer on time and in excellent condition.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Supervised sales team of Number people, stepping in to support employees and deliver smooth sales processes for clients.
• Improved sales processes to streamline customer acquisition and onboarding strategies.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.

Due to COVID-19 the business was closed and I start working for Lyft and Uber Postmates DoorDash and rodeo

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Reconciled cash drawer and resolved discrepancies.
• Counted and packaged currency and coins.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Provided customer records, account statements and copies of checks.

• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Organized and re-stocked various stations and self-service items.