Veterinary Technician and Lead Manager with extensive experience in animal care and team leadership, excelling in surgical preparation, specimen handling, and initial physical assessments. Recognized for exceptional interpersonal skills with animals and veterinary staff, consistently delivering comprehensive care in rescue facilities and shelters. Proficient in injection administration, test sample collection, and pet nutrition, with a strong focus on customer service and fostering positive client relationships. Dedicated to driving team success through strategic planning, effective communication, and adaptability to dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Veterinarian Technician/ Lead Manager
Unleashed Veterinarian Care
Newport News, VA
08.2024 - Current
Manage day-to-day operations of the facility.
Maintained precise inventory organization across departments.
Monitored and sustained optimal functionality of Idexx lab machinery.
Guaranteed client accommodation by the team.
Provide comprehensive support to clients and staff.
Ensured clinic remained consistently organized and sanitized.
Patient restraint, processing and reading laboratory samples, monitoring anesthesia patients, some surgical and dental assisting, cleaning and sterilizing surgical packs, stocking supplies, drawing up vaccines, vaccinating domestic and exotic animals, administering medications and patient care, recording data in patient files, filing records, good phone and people skills, good computer skills, phlebotomy, running in-house lab work, running in-house urinalysis, running in-house cultures (skin/ear), performing cystocentesis, performing radiographs, performing emergency first aid as necessary, monitoring hospitalized patients, placing catheters for surgeries, assisting with euthanasias, and supporting the veterinarian during surgery or other procedures.
Communicated with pet owners to determine and document medical histories, and reasons for visits.
Administered medications, immunizations, and microchips to small animals.
Supported adherence to American Animal Hospital Association guidelines to retain facility certification status.
Provided emergency first aid to injured or ill animals upon arrival at the clinic.
Conducted laboratory tests, such as urinalysis, blood counts, and parasite screenings.
Conducted wound cleansing and applied dressings.
Dispensed veterinary prescription medications under supervision.
Managed the inventory of medical supplies by ordering necessary items when stock was low.
Trained and mentored new veterinary technicians on animal care procedures, facility policies, and industry best practices.
Communicated with clients regarding appointment scheduling, billing inquiries, and post-operative care instructions.
Administered medications, vaccinations, and treatments as prescribed by a veterinarian.
Assisted veterinarians and scientists in biomedical research.
Calculated medication dosages and provided dosage instructions to clients.
Maintained accurate records of animal care, treatment plans, and client information.
Performed emergency procedures by controlling bleeding, resuscitating with oxygen, and performing external cardiac massage.
Prepared animals for surgery by shaving and sterilizing surgical sites.
Monitored vital signs and anesthesia levels during surgical procedures.
Checked for, removed, and replaced outdated supplies, following the office manager's advice.
Collected blood, urine, or tissue samples for diagnostic testing.
Inserted IV catheters, and monitored anesthesia, ventilators, and fluid therapy.
Performed dental cleanings on anesthetized animals using scaling tools and polishing equipment.
Assisted veterinarians in performing surgeries and medical procedures on animals.
Educate pet owners on proper animal care, nutrition, and preventative medicine.
Followed established closing procedures for the security of animals, data, and inventory.
Operated diagnostic equipment, such as radiography machines or ultrasound devices, to obtain images for diagnostic purposes.
Estimated care costs, drafted invoices for services, and communicated with clients to process payments, or develop payment plans.
Addressed symptoms and underlying conditions by administering medications, serums, and other treatments.
Secured and inventoried pharmaceuticals, equipment, and supplies.
Maintained detailed patient records, with diagnostic tests and treatments.
Administered anesthesia to animals, and monitored the animals' responses to anesthetics for accurate dosage adjustments.
Delivered emergency first aid care, emergency resuscitation, or other life-saving procedures.
Helped diagnose and treat animal health problems with physical assessments and laboratory tests.
Veterinary Technician
Country Critters Veterinary Clinic
Byron, GA
07.2020 - Current
Patient Restraint, Processing and reading Laboratory samples, Monitoring anesthesia patients, Some surgical and dental assisting, Cleaning and sterilizing surgical packs, Stocking supplies, Drawing up vaccines, Vaccinating domestic and exotic animals, Administrating medications and patient care, Recording data in patient files, filing records, good phone and people skills, Good computer skills, Phlebotomy, Run in house lab work, Run in house urinalysis, Run in house cultures (skin/ear), Perform cystocentesis, Perform radiographs, Perform emergency first aid as necessary, Monitor hospitalize patients, Place catheter for surgeries, Assist with euthanasia's, Support the Veterinarian during surgery or other procedures
Communicated with pet owners to determine and document medical histories and reasons for visits
Administered medications, immunizations, and microchips to small animals
Supported adherence to American Animal Hospital Association guidelines to retain facility certification status
Provided emergency first aid to injured or ill animals upon arrival at the clinic
Conducted laboratory tests such as urinalysis, blood counts, and parasite screenings
Performed wound cleansing and dressings
Prepared prescription medications under veterinarian supervision for dispensing to clients
Managed inventory of medical supplies by ordering necessary items when stock was low
Trained and mentored new veterinary technicians on animal care procedures, facility policies, and industry best practices
Communicated with clients regarding appointment scheduling, billing inquiries, and post-operative care instructions
Administered medications, vaccinations, and treatments as prescribed by a veterinarian
Assisted veterinarians and scientists in biomedical research
Calculated medication dosages and provided dosage instructions to clients
Maintained accurate records of animal care, treatment plans, and client information
Performed emergency procedures by controlling bleeding, resuscitating with oxygen, and doing external cardiac massage
Prepared animals for surgery by shaving and sterilizing surgical sites
Monitored vital signs and anesthesia levels during surgical procedures
Checked for, removed, and replaced outdated supplies following the office manager's advice
Collected blood, urine, or tissue samples for diagnostic testing
Inserted IV catheters and monitored anesthesia, ventilators, and fluid therapy
Performed dental cleanings on anesthetized animals using scaling tools and polishing equipment
Assisted veterinarians in performing surgeries and medical procedures on animals
Educated pet owners on proper animal care, nutrition, and preventative medicine
Followed established closing procedures for the security of animals, data, and inventory
Operated diagnostic equipment such as radiography machines or ultrasound devices to obtain images for diagnosis purposes
Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans
Addressed symptoms and underlying conditions by administering medications, serums, and other treatments
Secured and inventoried pharmaceuticals, equipment, and supplies
Maintained detailed patient records with diagnostic tests and treatments
Administered anesthesia to animals and monitored animals' responses to anesthetics for accurate dosage adjustments
Delivered emergency first aid care, emergency resuscitation, or other life-saving procedures
Helped diagnose and treat animal health problems with physical assessments and laboratory tests
Veterinary Technician
VCA Wellington Animal Hospital
Newtown Square, PA
11.2019 - 04.2020
Helped veterinarian during medical and surgical procedures
Administered medications, immunizations, and microchips to small animals
Communicated with pet owners to determine and document medical histories and reasons for visits
Conducted laboratory tests such as urinalysis, blood counts, and parasite screenings
Maintained accurate records of animal care, treatment plans, and client information
Managed inventory of medical supplies by ordering necessary items when stock was low
Collected samples for lab tests to help diagnose complicated medical conditions
Performed wound cleansing and dressings
Operated diagnostic equipment such as radiography machines or ultrasound devices to obtain images for diagnosis purposes
Calculated medication dosages and provided dosage instructions to clients
Administered medications, vaccinations, and treatments as prescribed by a veterinarian
Veterinarian Assistant/Receptionist
Montrose Animal Hospital
Marietta, GA
01.2015 - 08.2019
Assisted with keeping pets safe, consistently following optimal processes
Restrained animals using compassionate techniques to prevent harm to pets or staff
Prepared patients for radiographs, surgeries, and comfort care
Supported veterinarians and technicians with simple and complex veterinary procedures
Cleaned treatment areas, examination rooms, and laboratories to maintain sanitation standards
Collaborated with veterinarians, technicians, and staff regarding the schedule and diagnosis of patients
Monitored the development and recovery of animals after surgery
Registered animal information, history, and reason for visit on the database
Collected stool and laboratory samples to determine diagnosis
Prepared samples for laboratory testing, such as drawing blood or collecting urine specimens
Prepared surgical packs containing necessary tools for various types of procedures
Helped maintain the flow of patients at practice using expert customer service and technical abilities
Informed clients about preventive care, pet health needs, and pet insurance
Monitored vital signs of animals under anesthesia during surgery
Sustained clean and organized treatment areas, exam rooms, and labs
Administered medications prescribed by veterinarians to animals
Receptionist/Assistant PT
Philadelphia Vet Clinic
Philadelphia, PA
02.2011 - 03.2016
Monitored lobby access, security parameters, and visitor documentation
Scheduled appointments and documented updates in scheduling software
Coordinated office cleaning and lobby organization for office and meeting areas
Recorded inquiries, complaints, and comments as well as actions taken
Treated visitors with a friendly, approachable attitude
Greeted incoming guests and directed individuals to appropriate personnel
Directed numerous calls per day to appropriate recipients using a multi-line system
Answered questions regarding company pricing and policies
Managed office supply inventory by regularly checking stock levels and ordering new supplies
Prepared conference rooms for meetings by setting up chairs, tables, projectors, and refreshments if required
Handled cash transactions related to services rendered at the front desk, for example, notary public fees
Responded to email inquiries promptly, providing accurate information or forwarding messages to the appropriate party if needed
Medical Administrative Assistant
Sun Valley Medical Center
Hillside, NJ
02.2003 - 01.2011
Processed insurance claims accurately to ensure prompt payment for services provided
Supported patients' needs and maintained strict confidentiality of medical and personal data
Prepared examination rooms by ensuring cleanliness and proper equipment setup
Coordinated referrals to specialists and assisted with obtaining prior authorizations from insurance providers
Collected copayments from patients at the time of service according to their insurance policies
Filed patient records efficiently and maintained the confidentiality of sensitive information
Performed routine clerical tasks such as typing, faxing, copying, and maintaining office supplies inventory
Reduced burden on office staff by helping patients sign up for web-based records access
Trained new employees on office procedures, software systems, and customer service expectations
Maintained accurate financial records by recording payments received and reconciling daily transactions
Managed incoming calls from patients, insurance companies, and other healthcare professionals
Assisted with medical procedures as needed under supervision of physician or nurse practitioner
Responded to patient inquiries about billing issues or concerns in timely manner
Zookeeper Intern
Philadelphia Zoo
Philadelphia, PA
10.2002 - 04.2003
Prepared reports on animal behavior, health issues, and daily activities
Educated zoo visitors about different animals, their habitats, and conservation efforts
Cared for various animal species by providing food, water, and proper living conditions
Collaborated with other zoos and organizations to facilitate animal transfers or loan agreements
Education
High school or equivalent -
Star Career Academy
Newark, NJ
Skills
Security Risk Management
Document Preparation
Client Support
Proficient in Organization Techniques
Excel Spreadsheet Management
Cash Management
Data Entry Skills
Operational Management
Effective Scheduling
Front Desk Coordinator
Microsoft Outlook Proficiency
Inventory Management
Skill Development Training
Veterinary Clinic Assistance
Veterinary Technician Expertise
Comprehensive Anatomy Understanding
Physiology Conceptual Knowledge
Pet Hygiene Management
Animal Welfare Management
Laboratory Proficiency
Pet Handling Expertise
Proficient in Medical Language
Blood Collection Expertise
Professional Development
Reception Management
Specimen collection / processing
Transaction Processing Skills
Clinical Vital Signs Management
HIPAA
Patient Medical Records Management
Venous Access Techniques
Prioritization and Triage
Expertise in Animal Health
Culinary Industry Experience
Team Leadership
Efficient Vehicle Operation
Clinical Blood Sampling
Patient Catheter Care
Strong Interpersonal Skills
Clinical Hospital Experience
Skilled in Software Management
Safe Animal Restraint
Veterinary Support Specialist
Aseptic Procedures Expertise
Comprehensive Patient Evaluation
Patient Appointment Coordination
Patient Care
Sanitation Practices
Community engagement
Emergency First Aid
Pet Wellness
Canine Management
Diagnostic Imaging Expertise
Patient Care
Medical Billing
Critical Care Experience
Proficient in Animal Interaction
Catheter Care
Culinary Preparation
Digital Transcription
Laundry
Animal IV Catheter Placement
Animal examination
Physical examination
Patient Positioning Techniques
Pharmaceutical Dispensing
Operating Room Preparation
Rehabilitation Techniques
Clinical Patient Monitoring
Behavioral assessment
Pharmaceutical Labeling Expertise
Therapeutic Treatment Delivery
Patient Medication Management
Veterinary Medicine
Procedure Support
IV Drug Infusion Management
Wound Care Expertise
Animal condition evaluations
Rehabilitation therapy
Medical record-keeping
Patient file updates
Diagnostic imaging
Dental prophylaxis
Team communication
Radiology techniques
Certification
Driver's License
Additional Information
Medical Terminology, Patient charting, Centrifuge Operation, Lab Specimen Processing, HIPAA Compliance, Electro Cardiology, Medical Abbreviation, Vital Signs, Urinalysis, Capillary Puncture, Phlebotomy, Microsoft Word/Office/Excel, Personal Patient Care, Anatomy & Physiology
Personal Information
Willing To Relocate: Anywhere
Title: Veterinarian Technician
Affiliations
I love to paint and to lots of artwork. I travel to different states to check out their aquariums and parks. I love skating and doing fun activities.
Timeline
Veterinarian Technician/ Lead Manager
Unleashed Veterinarian Care
08.2024 - Current
Veterinary Technician
Country Critters Veterinary Clinic
07.2020 - Current
Veterinary Technician
VCA Wellington Animal Hospital
11.2019 - 04.2020
Veterinarian Assistant/Receptionist
Montrose Animal Hospital
01.2015 - 08.2019
Receptionist/Assistant PT
Philadelphia Vet Clinic
02.2011 - 03.2016
Medical Administrative Assistant
Sun Valley Medical Center
02.2003 - 01.2011
Zookeeper Intern
Philadelphia Zoo
10.2002 - 04.2003
Driver's License
High school or equivalent -
Star Career Academy
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