Navin Jailall
117 San Carlo Rd,FL
Overview
30
30
years of professional experience
1
1
Highly qualified individual with 20+ years of proven growth and
Work History
Superior
Center for Retina and Macular Disease
02.2023 - Current
- - Supervisor overseeing 18 employees and daily operations of a 5-doctor clinic.
- - Travel to multiple clinic locations on different days to ensure consistent, high-quality patient care.
- - Manage and review all doctors’ schedules weekly to ensure appointments are booked sequentially and efficiently.
- - Review staff performance regularly and coach team members to deliver excellent patient care.
- - Manage clinic scheduling, ensuring optimal patient flow and provider productivity.
- - Collaborate directly with physicians to support high-quality patient care.
- - Oversee administrative functions including billing, compliance, and medical records.
- - Train, evaluate, and support staff to maintain productivity and service standards.
- - Act as liaison between patients, doctors, and insurance providers to resolve issues and enhance satisfaction.
Office Manager
Eye Specialist Of Mid Florida, OD, MD, Ophthalmology
01.2017 - Current
- - Work directly with doctors to provide excellent patient care.
- - Work directly with surgeons/MDs to schedule patient surgeries and follow-up care.
- - Manage billing and coding for efficiency and accuracy.
- - Manage patients’ medical records and discuss with appropriate doctors.
General Manager
Eye Express/MyEyeDr
01.2009 - 01.2017
- - Manage administration and operations to ensure efficiency and effectiveness.
- - Negotiate pricing and rebates to deliver greater consumer value.
- - Report to executive management and develop strategic business initiatives.
- - Manage staff to adequately meet consumer demands and delivery.
- - Work directly with doctors to provide excellent patient care.
- - Manage office flow daily to ensure smooth patient flow.
- - Negotiate merchandise pricing and ensure customer delivery.
- - Manage and train staff to ensure adequate administrative support.
Account Executive
Optical Distributor Group
01.1995 - 01.2009
- - Manage new accounts and sales projection.
- - Develop and convert leads into accounts.
- - Negotiate merchandise discounts and create new pricing models to increase revenues.
- - Liaison with manufacturers to create value-added benefits for consumers.
Education
Certificate - undefined
Professional Development Academy
01.2019
Certificate - undefined
Apex Technical Institute
01.1995
High School Diploma - undefined
Edison High School
01.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organizational skills
- Active listening
- Problem resolution
Certification
Leadership
Languages
English
Native or Bilingual
Timeline
Superior
Center for Retina and Macular Disease
02.2023 - Current
Office Manager
Eye Specialist Of Mid Florida, OD, MD, Ophthalmology
01.2017 - Current
General Manager
Eye Express/MyEyeDr
01.2009 - 01.2017
Account Executive
Optical Distributor Group
01.1995 - 01.2009
Certificate - undefined
Professional Development Academy
Certificate - undefined
Apex Technical Institute
High School Diploma - undefined
Edison High School
Similar Profiles
Carol WatsonCarol Watson
Office Manager at Palm Beach Eye CenterOffice Manager at Palm Beach Eye Center
Chavis y. colstonChavis y. colston
Ophthalmologist Technician at Retina Institute of The Carolinas & The Macular Degeneration CenterOphthalmologist Technician at Retina Institute of The Carolinas & The Macular Degeneration Center
Du’Ron PowellDu’Ron Powell
Management and Program Analyst (GS-12) at Centers for Disease Control and Prevention (CDC), National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP)Management and Program Analyst (GS-12) at Centers for Disease Control and Prevention (CDC), National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP)
Elda MartinezElda Martinez
Laundry Attendant at LaundromatLaundry Attendant at Laundromat
Halle WilliamsHalle Williams
Team Member at PULSE ENERGY AND NUTRITIONTeam Member at PULSE ENERGY AND NUTRITION