Navin Jailall
117 San Carlo Rd,FL
Overview
30
30
years of professional experience
1
1
Highly qualified individual with 20+ years of proven growth and
Work History
Superior
Center for Retina and Macular Disease
FL
02.2023 - Current
- - Supervisor overseeing 18 employees and daily operations of a 5-doctor clinic.
- - Travel to multiple clinic locations on different days to ensure consistent, high-quality patient care.
- - Manage and review all doctors’ schedules weekly to ensure appointments are booked sequentially and efficiently.
- - Review staff performance regularly and coach team members to deliver excellent patient care.
- - Manage clinic scheduling, ensuring optimal patient flow and provider productivity.
- - Collaborate directly with physicians to support high-quality patient care.
- - Oversee administrative functions including billing, compliance, and medical records.
- - Train, evaluate, and support staff to maintain productivity and service standards.
- - Act as liaison between patients, doctors, and insurance providers to resolve issues and enhance satisfaction.
Office Manager
Eye Specialist Of Mid Florida, OD, MD, Ophthalmology
01.2017 - Current
- - Work directly with doctors to provide excellent patient care.
- - Work directly with surgeons/MDs to schedule patient surgeries and follow-up care.
- - Manage billing and coding for efficiency and accuracy.
- - Manage patients’ medical records and discuss with appropriate doctors.
General Manager
Eye Express/MyEyeDr
FL
01.2009 - 01.2017
- - Manage administration and operations to ensure efficiency and effectiveness.
- - Negotiate pricing and rebates to deliver greater consumer value.
- - Report to executive management and develop strategic business initiatives.
- - Manage staff to adequately meet consumer demands and delivery.
- - Work directly with doctors to provide excellent patient care.
- - Manage office flow daily to ensure smooth patient flow.
- - Negotiate merchandise pricing and ensure customer delivery.
- - Manage and train staff to ensure adequate administrative support.
Account Executive
Optical Distributor Group
Hawthorne, NY
01.1995 - 01.2009
- - Manage new accounts and sales projection.
- - Develop and convert leads into accounts.
- - Negotiate merchandise discounts and create new pricing models to increase revenues.
- - Liaison with manufacturers to create value-added benefits for consumers.
Education
Certificate - undefined
Professional Development Academy
01.2019
Certificate - undefined
Apex Technical Institute
01.1995
High School Diploma - undefined
Edison High School
01.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organizational skills
- Active listening
- Problem resolution
Certification
Leadership
Languages
English
Native or Bilingual
Timeline
Superior
Center for Retina and Macular Disease
02.2023 - Current
Office Manager
Eye Specialist Of Mid Florida, OD, MD, Ophthalmology
01.2017 - Current
General Manager
Eye Express/MyEyeDr
01.2009 - 01.2017
Account Executive
Optical Distributor Group
01.1995 - 01.2009
Certificate - undefined
Professional Development Academy
Certificate - undefined
Apex Technical Institute
High School Diploma - undefined
Edison High School