NAVJEET SINGH GHUMAN

Seasoned Banking Teller with strong experience in supporting daily branch operations, maintaining high customer service standards and promoting banking products. Skilled at accurate cash handling, ensuring compliance with banking regulations, and improving operational efficiency. Demonstrated ability to lead by example to boost team performance and deliver exceptional client service. Previous work has made significant impact on customer satisfaction levels and overall branch profitability.

• Proficient in SQL (Postgres/pgAdmin 4), Microsoft Excel (including VBA scripting), and Tableau for effective data querying, manipulation, and dashboard creation.
• Skilled in Python with hands-on experience using libraries such as NumPy, Pandas, Matplotlib, and working within Jupyter Notebook.
• Applied machine learning algorithms using Python frameworks, including TensorFlow and neural networks, for predictive analytics and data-driven modeling.
• Experience with SQL and NoSQL databases, including PostgreSQL, MongoDB.
• understanding of statistical concepts, modeling techniques, and data ethics for responsible analysis.
• Jupyter Notebook, Tableau, pgAdmin 4, Excel, Dreaming up something fantastic while understanding the bounds of reasonable and achievable.
• Familiar with gathering and documenting business requirements, creating process flow diagrams (as-is/to-be), and performing basic root cause analysis.
• Understanding of SDLC, Agile-Scrum methodology, and writing user stories and epics.
• Knowledge of tools such as Jira, Confluence, MS Project, and Microsoft Office Suite.
• Basic skills in stakeholder communication, data interpretation and process improvement techniques.