Navjit Kaur

Ensuring that all products and services meet high quality standards.

Coordinating and supervising the work of employees.

Monitoring the use of resources.

Tracked and replenished inventory to maintain par levels.

Addressed customer concerns with suitable solutions.

Prepared staff work schedules and assigned team members to specific duties.

• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Analyzed and reported on key performance metrics to senior management.
• Reported issues to higher management with great detail.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

• Provided professional services and support in a dynamic work environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Handled cash with high accuracy and took care to check bills for fraud.
• Educated customers on use of banking website and mobile apps.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Disbursed cash and checks accurately while maintaining security of cash drawers.

• Maintained confidentiality of information regarding clients and company.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Answered phone promptly and directed incoming calls to correct offices.