Navneel Singh
Shift Supervisor
Elk Grove,CA
Summary
Diligent shift supervisor bringing 6 years of experience in operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior stakeholders and effectively prioritize tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Construction Worker
DK General Construction
Sacramento, CA
06.2020 - Current
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Measured dimensions of finished pieces for conformance to specifications.
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded, unloaded and moved material to and from storage and production areas.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Collected measurements and marked locations as part of project preparations
- Helped successfully complete large project ahead of schedule
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
- Prepared job sites for work plans by measuring and marking different distances
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies
- Utilized hammers, saws, squares, levels and fastening devices to complete projects
- Gathered and disposed of worksite debris to remove safety hazards
- Assisted with basic carpentry work such as installing wooden floors and crown molding
- Observed safety regulations on job sites to minimize accidents
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
- Measured dimensions of finished pieces for conformance to specifications
- Operated equipment such as fork trucks and skidders
- Operated power equipment to move materials and promote job efficiency
- Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement
- Assisted with successful, time-sensitive renovations of various structures
- Recognized and reported potential project challenges and assisted with solutions
- Directed traffic away from hazardous locations to protect team members and general public
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs
- Loaded, unloaded and moved material to and from storage and production areas
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards
- Observed safety regulations on job sites to minimize accidents.
Shift Supervisor
Spring Board Manufacturing
Rancho Cordova, CA
02.2017 - Current
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Applied security, safety and loss prevention strategies during shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Delivered successful training to more than 50 employees during tenure, educating on successful work processes and productivity strategies.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Regulated pricing, inventory count and supply during shift hours.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Front Desk Receptionist
Ramada Inn
Sacramento, CA
06.2017 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
- Used internal software to process reservations, check-ins and check-outs
- Stored guest valuables in safe and individual boxes for security
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms
- Monitored office supplies by checking inventory and placing orders
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
Cashier/Sales Representative
Maharani Fashions
Sacramento, CA
02.2016 - 01.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Lifted up to 50Ibs pounds at once and used forklift to move heavier loads.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Reviewed weekly sales ads and monitored price changes.
- Completed inventory counts and ordered merchandise.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - Management And Hospitality Industry
Fiji National University
Lautoka, Fiji Islands 02.2012 -
High School Diploma -
Andra Sangam High School
Lautoka, Fiji Islands 02.2007 -
Skills
Deposit VerificationHospitality ManagementEmployee Coaching and MotivationLabor and Food Cost ControlScheduling and CoordinatingMoney TransfersDaily Operations ManagementPayroll VerificationCash Register OperationsManaging Operations and EfficiencyMonetary TransactionsAdministration and Reporting
Self-Motivated
Teambuilding
Multitasking Abilities
Organization and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Design is not just what it looks like and feels like. Design is how it works.
Steve Jobs
Timeline
Construction Worker
DK General Construction
06.2020 - Current
Front Desk Receptionist
Ramada Inn
06.2017 - 06.2020
Shift Supervisor
Spring Board Manufacturing
02.2017 - Current
Cashier/Sales Representative
Maharani Fashions
02.2016 - 01.2017
Associate of Science - Management And Hospitality Industry
Fiji National University
02.2012 -
High School Diploma -
Andra Sangam High School
02.2007 -