Highly analytical Associate Governmental Program Analyst with over three years of progressively responsible experience within the California Department of Housing and Community Development's Legal Affairs Division. Demonstrated ability to independently analyze complex, time-sensitive legal and administrative issues; interpret and apply state and federal requirements; coordinate across legal, program, and external stakeholders; and ensure accuracy, compliance, and integrity of legal records and loan documentation. Experienced Department Notary recognized for precision, confidentiality, and adherence to statutory requirements.
Overview
9
9
years of professional experience
Work History
Associate Governmental Program Analyst
Department of Housing and Community Development
10.2022 - Current
Draft, review, track and manage complex loan documents; verify required signatures, execution timelines, and recordation requirements are met.
Review close-of-escrow documentation for accuracy and conformity with escrow instructions; initiate follow-up actions to resolve discrepancies.
Conduct legal and policy research on complex, time-sensitive issues; draft and edit correspondence, memoranda, and supporting documentation for management and attorney review.
Review and process relocation plans and supporting documentation; identify deficiencies and coordinate corrective actions to ensure compliance with applicable state and federal requirements.
Coordinate preparation and submission of rulemaking files and the rulemaking calendar to the Office of Administrative Law. Collaborates with senior management and program staff to ensure timely and accurate filings.
Assist and provide support to internal Department staff via LADSolarWinds ticketing system. Generate tickets via SolarWinds for incoming requests or an attorney to review program documents or provide legal guidance.
Collect and assemble closed file loan documents to ensure important files are properly labeled, ready for inventory and ready to be stored according to the Legal Affairs Division's record retention schedule and archived.
Maintain and enhance electronic filing systems and tracking logs used to monitor loan document status, compliance milestones, and retention requirements.
Respond to a variety of calls and/or redirecting inquiries from internal staff and members of the public, as needed.
Ensure office supplies and supply closets are maintained and generate external supply requests as needed.
Provide analytical backup support to other staff and respond to inquiries from internal staff and members of the public as needed.
Department Notary Services
Perform internal notary services for the Department, including notarization of loan and legal documents for mortgage, escrow, and title companies.
Verify signer identity and document completeness; properly execute notarial acts and maintain accurate notary journals in compliance with statutory requirements.
Ensure legal documents are correctly executed and suitable for recordation, supporting enforceability and risk mitigation.
Staff Service Analyst
Department of Housing and Community Development
08.2021 - 09.2022
Conduct legal research for a variety of sensitive issues concerning the Department.
Assist and provide support to internal Department staff via LADSolarWinds ticketing system. Generate tickets via SolarWinds for incoming requests or an attorney to review program documents or provide legal guidance.
Collect and assemble closed file loan documents to ensure important files are properly labeled, ready for inventory and ready to be stored according to the Legal Affairs Division's record retention schedule and archived.
Provide support and work with the Department's Attorneys, Legal Support Staff, and Program Staff in preparation for drafting loan documents. Ensure each document, and the provided timeframe in which the documents must be executed and recorded are properly being met.
Maintain and update electronic filing and tracking logs which identifies the critical documents for each loan that was drafted.
Ensure office supplies and supply closets are maintained and generate external supply requests as needed.
Respond to a variety of calls and/or redirecting inquiries from internal staff and members of the public, as needed.
Act as a back-up to the other Analysts as needed.
Student Assistant
Department Of Water Resources
08.2019 - 08.2021
Provide support to collect and organize documents for long-term storage. Scan physical records to create electronic copies, review electronic content for completeness and accuracy comparing to the original records and ensuring that they are appropriately classified according to State and department policies, use Microsoft Excel to create and maintain a catalog of documents, develop a logical organization system based on the content of the documents, and upload records into the Department's files storage system.
Assist with the review and classification of documents from Flood Management programs and evaluate according to records retention policies to determine retention schedule, storage classification, and assist to develop file structures in electronic storage systems according to policies and program needs.
Update and maintain excel spreadsheet tracker for contracts which have been scanned and filed.
Other duties as requested by Chief of Business Services Branch
Lead Teacher/Star Program Coordinator
ChildTime
11.2016 - 08.2019
Maintained daily records of children's individual activities, behaviors, meals and naps. As well as file and organize their records.
Write a weekly curriculum.
Researched books and supplemental materials to use with lesson plans.
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Answer phone calls and direct parents to the right personal.
Coordinate staff's monthly calendar and monthly staff activities.
Led design and implementation of program policies, frameworks and toolkits for a comprehensive and well-controlled change management process.
Served as link between management and employees by handling questions, interpreting and helping resolve work-related problems.
Strategized plans for improving control systems and structures to improve resource utilization.
Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout the management office.
Education
Bachelor of Arts - Business Administration
University of Arizona Global Campus
Chandler, AZ
03.2021
High School Diploma -
Elk Grove Charter
Elk Grove, CA
06.2019
Skills
Proficient in MS Office (Word, Excel, PowerPoint) Outlook
Program & Policy Analysis
Legal Research & Documentation Review
Loan Documentation & Execution Oversight
Records Management & Retention Compliance
Rulemaking & OAL Filing Support
Notary Services & Document Authentication
Stakeholder & Inter-Divisional Coordination
Data Analysis, Tracking
Independent Judgement & Workload Prioritization
Accomplishments
Department of Housing & Community Development -
Promoted from Staff Services Analyst to Associate Governmental Program Analyst within a year of employment
Nominated for Director's Awards for Most Efficient Internal Operation Award
Childtime -
Certificate of Achievement for 3 years of Service.
Promoted from Teacher to Lead Teacher and Staff Coordinator within a year and half of employment.
Office of Community Engagement Team Manager at Maryland Department Of Housing And Community DevelopmentOffice of Community Engagement Team Manager at Maryland Department Of Housing And Community Development
Development Officer (Tax Credit) at MD Department of Housing and Community DevelopmentDevelopment Officer (Tax Credit) at MD Department of Housing and Community Development