Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Personal Information
Timeline
NAVNEET KAUR

NAVNEET KAUR

Caledon,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Process Guide And Learning Ambassador

Amazon Fulfillment Center
Bolton, Canada
11.2020 - Current
  • Support Inbound Receive team during peak seasons, processing over 6 million units
  • Implement new SOP for IB process paths, reducing average processing time by 20%
  • Fill in for leadership roles during Process Assistant absences , ensuring smooth shift operations
  • Maintained high safety and quality standards, managing climate controls and noise levels
  • Manage the labor board, optimizing headcount for successful shift execution.
  • LED coaching sessions, improving REI metrics by 15% and reducing overages
  • Conducted deep-dive analysis into operational issues and provided lean solutions
  • Championed Operational Excellence projects, aligning with continuous improvement
  • Mentored new hires on SOPs and safety compliance, promoting a culture of development
  • Supported ATS and labor tracking to inform strategic staffing decisions

Participate in Operational Excellence initiatives

SHIFT LEADER

Five Guys Burger and Fries
Mississauga
03.2018 - 10.2020
  • Managed day-to-day store operations independently
  • Handled worker compensation and guest incident reports
  • Facilitated pre-shift meetings to align team objectives
  • Trained staff in quality control and service standards
  • Used data-driven metrics to enhance decision-making and resolve operational issues

Education

Post-Graduate Diploma - Wireless Information Networks

Fleming College
04.2019

Masters - Information Technology

Punjabi University
05.2017

Skills

  • Strong leadership and team motivation skills
  • Process Guide
  • Customer relations
  • Problem-Solving
  • Analytical skills
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Access)
  • Expertise in risk assessment and safety compliance
  • Creative problem-solving and continuous process improvement
  • Ability to manage multiple tasks efficiently under pressure
  • Strong technical skills in supply chain management and operational workflows
  • Physical capability: lifting up to 49 pounds, standing/walking for 10-12 hours
  • OE tools and techniques skills
  • Experience working in Problem Solve

Certification

  • FIRST AID and CPR (Level C)
  • Health and Food Handling
  • WHMIS Certification
  • G License

References

References available upon request.

Personal Information

Timeline

Process Guide And Learning Ambassador - Amazon Fulfillment Center
11.2020 - Current
SHIFT LEADER - Five Guys Burger and Fries
03.2018 - 10.2020
Fleming College - Post-Graduate Diploma, Wireless Information Networks
Punjabi University - Masters, Information Technology

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