NAVYA SREE ALLAM

• Designed and implemented training programs for Google Waymo Detailed Root Cause
  analysis and others that resulted in a 40% improvement in process efficiency.
• Created detailed process documentation and training materials, ensuring clarity and
  accessibility for all associates.
• Conducted comprehensive Training Needs Analysis (TNA) and Training Needs
  Identification (TNI) to assess skill gaps and developed customized training programs,
  improving employee performance and aligning with organizational goals.
• Delivered engaging and interactive training sessions and received positive feedback
  from trainees.
• Collaborated with Process Management Operations teams to align training initiatives
  with organizational goals.
• Managed LMS course logistics, including student registrations, training materials and
  ensured the development and quality of training programs, and video tutorials,
  enhancing learning effectiveness.
• Monitored and evaluated the effectiveness of training programs, making data-driven
  improvements as need

• Label and classify data to support machine learning models, ensuring client data is accurate and organized.
• Prepare and annotate documents for AI models, helping improve model training and performance.
• Assist in coding and managing data classification tasks to maintain quality and reliability for AI processes.

Managed and maintained content structure within the Learning Management System (LMS), ensuring timely updates and accuracy of training materials.
• Troubleshot and resolved technical issues raised through support tickets, ensuring minimal disruption to learners.
• Uploaded, organized, and managed training content in LMS, streamlining accessibility for end-users.
• Provided daily project updates and status reports on ongoing LMS setup, content maintenance, and special projects.
• Collaborated with stakeholders to capture, assess, and document LMS-related requirements.
• Supported course building, learning path creation, and configuration of training programs in LMS.
• Executed special learning projects and initiatives in alignment with gTech Learning team goals.
• Communicated effectively with cross-functional teams and stakeholders, ensuring smooth end-to-end project delivery.
• Applied process improvements to enhance LMS operations and training workflows.
• Utilized Google Sheets and Slides for data tracking, reporting, and training documentation.