NaWal Golson
Upper Marlboro,MD
Overview
26
26
years of professional experience
Work History
Personnel Security Assistant
ASRC Federal
09.2023 - Current
- Maintained confidentiality of classified and sensitive materials.
- Conducted background investigations and security checks for employees and contractors.
- Assembled and maintained applicant files.
- Determined suitability of clearance levels based on results of background checks.
- Prepared and submitted reports outlining findings.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained confidentiality of classified and sensitive materials
- Conducted background investigations and security checks for employees and contractors
- Assembled and maintained applicant files
- Determined suitability of clearance levels based on results of background checks
Package Handler
Federal Express
05.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment
- Removed jams and unblocked conveyor system to maintain flow of goods
- Proved successful working within tight deadlines and a fast-paced environment
- Used hand-held scanners and physical logs to accurately track item movements
Data Entry Clerk III
Zimmerman Associates Inc.
12.2018 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Data Entry Clerk
Hei-Tech Services Inc.
01.2016 - 12.2018
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created and maintained data entry logs to track data entry activities.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Collated and organized data entry documents into filing systems for easy access.
- Developed data entry policies and procedures in compliance with company standards.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
Data Entry Specialist
Diamond Solutions, Inc
10.2010 - 01.2016
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
Records Management Clerk
ASRC Federal
08.2009 - 10.2010
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Contacted document requestors and obtained additional information required to process document requests.`
- Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors.
- Generated targeted correspondence to accompany transmission of outgoing document packages.
Receptionist
PSI International
08.2004 - 10.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Document Control Specialist
Innovative Technology Inc., (ITI)
08.2005 - 10.2008
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Prepared data by compiling and sorting information.
- Verified data entered into database by reviewing, correcting and deleting data.
Document Preparation Specialist
Diversified Technology Services Of Virginia, Inc.
08.2000 - 08.2005
- Prepared PDF documents, created fillable forms, edited text and set properties and bookmarks in Adobe Acrobat.
- Applied templates and completed desktop publishing using Microsoft Word templates and style sheets.
- Revised, paginated and printed spreadsheets from Microsoft Excel.
- Prepared electronic presentations by customizing templates and creating or manipulating basic graphics using Microsoft PowerPoint.
- Generated tables of contents and lists of tables, figures and acronyms using heading styles, automatic references and macros.
- Checked completed work for proper spelling, grammar, punctuation and format.
Mailroom/Warehouse Inventory Clerk
Geico, Insurance Company
01.1998 - 02.1999
- Sorted and placed mail into mailboxes and post offices boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Kept records accurate and up to date with the latest data to prevent errors in processing or delivery.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or warehouse operations or customer satisfaction.
Education
High School Diploma -
Paul Laurence Dunbar High School
Washington, DC06.1995
Skills
- Commercial Property
- Professional Development
- Case Management
- Scattered Castles
- Security Briefings
- Joint Personnel Adjudication System (JPAS)
- Security Investigations
- Background Checks
- Periodic Reinvestigation's
- Employee File Updates
- Documentation Skills
Timeline
Personnel Security Assistant
ASRC Federal
09.2023 - Current
Package Handler
Federal Express
05.2023 - Current
Data Entry Clerk III
Zimmerman Associates Inc.
12.2018 - 09.2023
Data Entry Clerk
Hei-Tech Services Inc.
01.2016 - 12.2018
Data Entry Specialist
Diamond Solutions, Inc
10.2010 - 01.2016
Records Management Clerk
ASRC Federal
08.2009 - 10.2010
Document Control Specialist
Innovative Technology Inc., (ITI)
08.2005 - 10.2008
Receptionist
PSI International
08.2004 - 10.2010
Document Preparation Specialist
Diversified Technology Services Of Virginia, Inc.
08.2000 - 08.2005
Mailroom/Warehouse Inventory Clerk
Geico, Insurance Company
01.1998 - 02.1999
High School Diploma -
Paul Laurence Dunbar High School