Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
classes in IT :
Programming Languages:
Timeline
Generic

Nawal Khaled Hamdan

Cleveland,OH

Summary

Dependable Computer Operator specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability. Trusted to handle exceptionally valuable and important digital assets for companies and customers alike.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level web develop position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Computer Operator

ManpowerGroup
03.2022 - 05.2023
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Retrieved information and performed data entry using appropriate computer programs.
  • Complied with data entry quotients to support time-sensitive project input milestones.
  • Documented discrepancies, referring discovered issues to supervisor for remediation.
  • Changed and replaced backup tapes regularly and performed detailed server backups.
  • Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses.
  • Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
  • Collaborated with other departments to identify and solve software issues.
  • Utilized source control systems to manage software development cycle.

Web Developer

Leo ceros
Beirut , Lebanon
01.2021 - 02.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Bachelor of Science - Information Technology

Cleveland State University
Cleveland, OH
06.2024

Associate of Arts - Business Solution

Cuyahoga Community College
Cleveland, OH
12.2021

Skills

  • Log Updates
  • Organizing and Categorizing
  • Technical Analysis
  • System Administration
  • Server Support
  • Data Entry
  • User Support
  • Work Planning and Prioritization
  • Technical Troubleshooting
  • Performance Management
  • Hardware and Software Installation
  • Information Analysis
  • Software Development
  • Computer Operations Management
  • Laptop Servicing
  • Documentation Skills
  • Programming
  • Hardware Development
  • Troubleshooting
  • Password Resets
  • Decision-Making
  • New User Accounts
  • Flexible Schedule
  • Time Management
  • Application Configuration
  • Analytical Thinking
  • Web Security
  • Decision Making
  • IT Documentation
  • Multitasking Abilities
  • Problem Solving
  • Program Coding
  • Flexible Schedule
  • Time Management
  • Application Configuration
  • Analytical Thinking
  • Web Security
  • Decision Making
  • IT Documentation
  • Multitasking Abilities
  • Problem Solving
  • Microsoft C#
  • C Language
  • Cybersecurity Protocols
  • Software Applications
  • Flexible Schedule
  • Time Management
  • Application Configuration
  • Analytical Thinking
  • Web Security
  • Decision Making
  • IT Documentation
  • Multitasking Abilities
  • Problem Solving
  • HTML and XML

Languages

Arabic
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Oracle Cloud Infrastructure 2023 Certified Foundations Associate (10/23-10/25)
  • Oracle Cloud Data Management 2023 Certified Foundations Associate (10/23-10/25)

classes in IT :

IST 211 : Fundamentals of Systems Dev

IST 305: Info Tech for Competitive Adv

IST 321: Systems Analysis Method

IST 331: Modern Database Design/Implemt

IST341: Management of Business Network

Programming Languages:

C#, HTML, SQL, C++

Timeline

Computer Operator

ManpowerGroup
03.2022 - 05.2023

Web Developer

Leo ceros
01.2021 - 02.2022

Bachelor of Science - Information Technology

Cleveland State University

Associate of Arts - Business Solution

Cuyahoga Community College
Nawal Khaled Hamdan