Nawar Elwahi
Kernersville
Summary
Detail-oriented and reliable administrative professional with experience in insurance billing, customer service, and claims processing. Skilled in handling sensitive client information, managing high-volume administrative tasks, and providing empathetic, efficient support in fast-paced environments. Eager to bring strong organizational and communication skills into a healthcare setting. Quick to learn new systems and passionate about transitioning into the medical field
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
The Colonial Group
Greensboro
2021.06 - Current
- Coordinate schedules and meetings, ensuring seamless operations and precise record-keeping.
- Enhance client relations through clear communication, fostering strong partnerships.
- Implement data management systems, improving accuracy and retrieval speed.
- Optimize invoice processes, reducing errors and ensuring timely payments.
- Mentor new team members, promoting a collaborative and supportive work environment.
- Streamline administrative processes, boosting operational efficiency and reducing task completion time.
- Implement data-driven solutions for improved accuracy.
- Foster strong client partnerships through effective communication.
- Mentor new team members, creating a supportive work environment and enhancing overall productivity.
- Develop and implement new data management systems, significantly improving information retrieval speed and accuracy.
- Optimize invoice processes for timely payments.
- Maintain meticulous records and coordinate complex schedules, ensuring seamless operations.
- Enhance data accuracy through systematic quality checks.
- Spearheaded data management system overhaul, boosting retrieval speed and accuracy while mentoring new team members for enhanced productivity.
- Streamlined administrative processes and optimized invoice procedures, drastically reducing errors and ensuring timely payments across operations.
- Fostered strong client partnerships through effective communication, while coordinating complex schedules to ensure seamless operations.
- Implemented systematic quality checks, significantly enhancing data accuracy and maintaining meticulous records for improved operational efficiency.
- Created a supportive work environment through mentorship, promoting collaboration and knowledge sharing among team members.
Front Desk Associate
Massage Envy
High Point
2019.03 - 2021.06
- Managed office supply inventory and order placement, ensuring operational efficiency.
- Handled sensitive files with confidentiality, maintaining organized records.
- Directed calls and inquiries, enhancing customer satisfaction through timely responses.
- Entered and verified data in databases, ensuring accuracy and completeness.
- Scheduled appointments for management, optimizing team productivity.
- Streamlined front desk operations, managing appointments, client data, and inventory while ensuring confidentiality and maintaining accurate records.
- Fostered positive relationships with clients and team members, facilitating smooth communication and enhancing overall customer experience.
- Optimized office efficiency through meticulous organization of schedules, files, and supplies, contributing to improved workflow and productivity.
- Implemented new filing system, reducing document retrieval time and improving information accessibility for the management team.
- Provided crucial administrative support, managing diverse tasks from phone inquiries to database maintenance, ensuring seamless front desk operations.
Preschool Lead Teacher
The Crossing
Kernersville
2018.04 - 2019.03
- Guided student behavior to enhance learning and social growth.
- Engaged students, fostering foundational academic skills.
- Created a supportive classroom environment for emotional development.
- Kept detailed records of attendance and academic progress.
- Communicated student growth and behavior updates to parents.
- Implemented behavior management strategies, fostering an optimal learning environment and enhancing student engagement in preschool activities.
- Nurtured academic and social-emotional growth in preschoolers, providing regular progress updates to parents and developing individualized learning plans.
- Designed creative classroom activities that promoted cognitive development and social skills, adapting teaching methods to diverse learning styles.
- Maintained comprehensive student records, including attendance and academic progress, to inform data-driven instructional decisions and interventions.
- Partnered with fellow educators to develop and implement curriculum enhancements, improving overall preschool program effectiveness.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC 2025.06 - 2025.07
Associate of Science - Science
Forsyth Technical Community College
Winston-Salem, NC 2022.08 - 2024.05
Skills
- Data Entry & Management
- Document Filing & Record Keeping
- Appointment Scheduling
- Multi-line Phone Systems
- Time Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Client Interaction & Conflict Resolution
- Professional Phone & Email Etiquette
- Empathy & Active Listening
- Bilingual Communication
- Insurance Claims Processing
- Billing & Payment Collection
- CRM or Insurance Software
- Accuracy in Handling Confidential Data
- Adaptability in Fast-Paced Environments
- Attention to Detail
- Problem Solving
- Team Collaboration
- Dependability
Languages
French, Arabic, Turkish
Timeline
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
2025.06 - 2025.07
Associate of Science - Science
Forsyth Technical Community College
2022.08 - 2024.05
Administrative Assistant
The Colonial Group
2021.06 - Current
Front Desk Associate
Massage Envy
2019.03 - 2021.06
Preschool Lead Teacher
The Crossing
2018.04 - 2019.03