Naweed Hamidi
Fair Oaks,CA
Summary
Dependable professional with experience in security, customer service, cash handling, and case management. Recognized for maintaining safety, resolving conflicts with professionalism, and delivering high-quality service. Strong communicator with solid problem-solving and organizational skills. Able to work independently or within a team, committed to professionalism, confidentiality, and building positive relationships with customers, clients, and colleagues.
Overview
1
1
Certification
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Driver
Uber/Lyft
San Francisco, California
07.2018 - 02.2026
- Ensured timely passenger pickups and drop-offs through efficient navigation.
- Optimized routes by managing ride requests via mobile application.
- Planned routes using GPS and navigation tools to maintain schedule adherence.
- Followed all relevant traffic laws and safety regulations.
Caseworker
Opening Doors, Pty, Ltd
02.2022 - 03.2022
- Ensured client confidentiality by adhering to strict guidelines and recommendations.
- Tracked case progress to ensure timely completion and compliance with regulations.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Conducted home visits to evaluate living environments and facilitate appropriate referrals.
Security Site Supervisor
Ontym Security Company
03.2021 - 02.2022
- Led team of security officers, managing scheduling and conducting performance evaluations to enhance team effectiveness.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated daily operations and communicated effectively with team members.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Wrote and submitted daily reports on security team operations.
- Coordinated daily operations and facilitated clear communication among team members to ensure seamless security protocols.
Custodian
Hard Rock Hotel & Casino
Las Vegas, Nevada
08.2017 - 04.2018
- Operated cleaning equipment to ensure high standards of hygiene.
- Collaborated with team members to meet daily cleaning schedules.
- Monitored and reported maintenance issues to management promptly.
Sales Manager
Spinnys Grocery Market
Kabul afghanistan
04.2014 - 06.2016
- Managed customer relations issues, ensuring timely resolution and enhancing client satisfaction.
- Addressed customer concerns promptly to ensure satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Analyzed market trends to uncover product expansion opportunities, informing strategic decisions.
Interpreter Coordinator
Flour Company Food Service
Kabul afghanistan
01.2012 - 03.2014
- Facilitated communication between foreign language-speaking clients and stakeholders.
- Provided simultaneous interpretation to enable effective business transactions, medical consultations, and personal discussions.
- Interpreted spoken and written languages other than English and vice versa.
- Maintained message content, tone, and emotion as closely as possible.
- Conducted training for new interpreters on company policies and procedures to ensure compliance and consistency.
Education
Graduate high school
Sacramento, CAHigh School Diploma -
Graduate High School
Istiqlal High SchoolNo Degree -
Computer Information Technology
Afghanistan Certificate - Computer Information Technology
Afghanistan Demand
Afghanistan 02.2011 - 06.2011
Certificate - English Language
Azerakh English Institute
Afghanistan 02.2009 - 08.2010
Skills
- Driving and transportation
- Valid Driver's license
- Clean driving record
- Urban and rural driving
- Safe driving practices
- GPS navigation
- Traffic law compliance
- Passenger transportation
- Passenger assistance
- Passenger guidance
- Fare Collection
- Site Management
- Security Planning
- Report writing
- Customer Interaction
- Customer support
- Effective communication
- Time management
- Heavy lifting
- Loading and unloading
- [Lan]
Certification
Valid Guard Card
Languages
- English
- Farsi
- Pashto
- Dari
Timeline
Caseworker
Opening Doors, Pty, Ltd
02.2022 - 03.2022
Security Site Supervisor
Ontym Security Company
03.2021 - 02.2022
Driver
Uber/Lyft
07.2018 - 02.2026
Custodian
Hard Rock Hotel & Casino
08.2017 - 04.2018
Sales Manager
Spinnys Grocery Market
04.2014 - 06.2016
Interpreter Coordinator
Flour Company Food Service
01.2012 - 03.2014
Certificate - Computer Information Technology
Afghanistan Demand
02.2011 - 06.2011
Certificate - English Language
Azerakh English Institute
02.2009 - 08.2010
Graduate high school
High School Diploma -
Graduate High School
No Degree -
Computer Information Technology