Nawel Benchahda
New York,NY
Summary
Bilingual and personable Corporate Receptionist with a strong background in administrative support and customer service. Demonstrates exceptional organizational abilities, thrives in high-pressure environments, and delivers white-glove service to high-profile clients. Passionate about cultural inclusion and effective communication. Seeking opportunities in vibrant, mission-driven organizations.
*Eligible to work for any employer in the U.S.*
Overview
4
4
years of professional experience
1
1
Certification
Work History
CEO and Founder
L'ecole De La Vie
12.2023 - Current
- Founded a nonprofit providing educational and legal translation services to underserved communities
- Focus on eliminating language barriers and offering accessible resources
Senior Receptionist - Head of KKR Francophone Group
KKR
05.2023 - Current
- Welcome guests, staff, VIPs and provide white-glove service at all times
- Coordinate conference room bookings and ensure meeting spaces are prepared and well-equipped for use.
- Screen and respond to a high volume of emails and calls, freeing up senior management
- Adhere to security protocols by managing visitor logs, issuing access badges, and monitoring building entry procedures.
- Work closely with EAs to assist Managing Directors and Partners
- Lead French cultural events and engagement within the firm
Customer support specialist - International department
United Debt Settlement
06.2022 - 03.2023
- Handle multilingual client support (English, French and Spanish)
- Maintain a strong relationship with creditors to negotiate favorable debt settlements
- Build a budget calculation with clients to successfully complete the program
- Train new hires and led team improvement sessions
Legal Intake Specialist
Law Office of Domingo Garcia
10.2021 - 03.2022
- Manage the processes of onboarding new clients and evaluating incoming streams of claims
- Collaborate with law enforcement for documentation
- Accurately enter error-free data into the client database to create a new file for all clients being forwarded to other legal teams
- Determine the legal need and financial eligibility of the potential new clients
- Make appropriate and knowledgeable referrals
- Update and enter notes into an existing case in the database for current clients
- Record statistics and create weekly and monthly performance reports
Education
Completed 120 Credits Towards B.A - Global politics and International Relations
BIRBECK UNIVERSITY
London, UK07.2019
Criminology and International studies
RAMAPO COLLEGE
High School Diploma -
LYCEE DES 3 SOURCES
07.2011
Certification
- TEFL Certification July 2020 to Present
- Certified Phlebotomist October 2017 to Present
LANGUAGES
French - Expert
English - Fluent
Spanish - Intermediate
Timeline
CEO and Founder
L'ecole De La Vie
12.2023 - Current
Senior Receptionist - Head of KKR Francophone Group
KKR
05.2023 - Current
Customer support specialist - International department
United Debt Settlement
06.2022 - 03.2023
Legal Intake Specialist
Law Office of Domingo Garcia
10.2021 - 03.2022
Completed 120 Credits Towards B.A - Global politics and International Relations
BIRBECK UNIVERSITY
Criminology and International studies
RAMAPO COLLEGE
High School Diploma -
LYCEE DES 3 SOURCES
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