A very personable and motivated waitress with experience in the guest service industry. Friendly from food and beverage service with +2 years of experience and proven guest service skill. Passionate about providing service and beverage recommendation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Millennium Atria
07.2023 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
As a waitress -Taking the order /Handling the session in operation
As a runner -Supporting food delivering and back area process
As a IRD order taker -Answering telephone ,Taking order,Delivering into the guest rooms ,Even preparing guest room amenities
As a banquet server - Serving in banquet events (Wedding/Party/Family style...etc) ,Including outside catering
As F&B majoring trainee -Handling guest complain /Following service of sequence as per hotel standard /Providing guest experiences and creating special wow moments
Bar waitress /Bar support
Hampton by Hilton Marjan Island
09.2022 - 07.2023
Preparing garnish and beverages for the guest before operation (Breakfast/Lunch/Dinner)
Creating new beverages for the guest special moments
Daily checklist and arrange the bar daily
Support floor to served the drink
Education
Undergraduate - Architecture
Technological University Hmawbi
12.2019
Skills
Typing Skill
Communication
Micros Excel Smile
Food safety understanding
Order Management
Performance Improvement
Point of sale operation
Certification
Food and Beverage service certificate, MHTI, 06/2022, 08/2022
Communicative English, MHTI, 07/2022, 08/2022
English 4skills pre-intermediate level, Everest Language Academy, 09/2019, 11/2019