Nay Yu
Costa Mesa,CA
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Beyond The Baguette
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Kitchen Leader
Bento
04.2022 - 06.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Learned other teammates' work tasks to train as backup.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
Kitchen Leader
That Boba Shop
09.2021 - 05.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Associate of Applied Science - Fashion Merchandising
Orange Coast College
Costa Mesa, CA08.2024
Skills
- Menu Item Recommendation
- Hors D' Oeuvres Service
- Corrective Actions
- Managing Extras
- Warm and Friendly
- Stocking and Replenishing
- Guest Satisfaction
- Cool Under Pressure
Timeline
Server
Beyond The Baguette
06.2023 - Current
Kitchen Leader
Bento
04.2022 - 06.2023
Kitchen Leader
That Boba Shop
09.2021 - 05.2022
Associate of Applied Science - Fashion Merchandising
Orange Coast College
Similar Profiles
Sofia AyalaSofia Ayala
Shift Leader at Paris BaguetteShift Leader at Paris Baguette
Yamileth De La RosaYamileth De La Rosa
Assistant Manager at Paris Baguette AmericaAssistant Manager at Paris Baguette America
Alvin KimAlvin Kim
Front of House Cashier at Paris BaguetteFront of House Cashier at Paris Baguette
Larry ChuLarry Chu
Operations Support Center Mailroom at Manning and KassOperations Support Center Mailroom at Manning and Kass
Job CassiniJob Cassini
Apprentice Plumber at Independent PlumberApprentice Plumber at Independent Plumber