Summary
Overview
Work History
Education
Skills
Timeline
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Naya Betters

Baltimore,Maryland

Summary

Dedicated student with a strong desire to contribute excellent skills, self-motivation, and military background towards achieving the mission and goals of a company. Seeking a career opportunity to utilize diverse experiences and drive for success in a dynamic work environment. Committed to delivering high-quality results and continuously improving abilities through ongoing learning and professional development.

Overview

7
7
years of professional experience

Work History

Agency Program Coordinator

US Army
10.2023 - Current
  • Acts as a liaison between the cardholder, contractor bank, and the GSA Center for Charge Card Management
  • Oversees the purchase program
  • Maintains records of program expenditures
  • Develops policies and procedures
  • Analyzes data to identify root causes of problems and recommend corrective actions.
  • Produces monthly reports using advanced Excel spreadsheet functions.

Logistics Specialist (Part-Time)

United States Army National Guard
04.2018 - Current
  • Assist with personnel support and all divisions of the U.S
  • Army
  • Direct inbound/outbound logistics operations, including warehousing activities, transportation and safety performances
  • Develop and maintain new database of logistics and transport information
  • Oversee every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Clinic Assistant

PetIQ
11.2022 - 03.2023
  • Collects payment and review discharge paperwork with clients
  • Makes recommendations for services and products aligned with our Standard of Care
  • Properly labels and dispense medications
  • Label samples such as fecal and blood for outside laboratory testing
  • Holds pets for wellness procedures and sample collection.

SES Officer I (Security Emergency Services Officer)

Charlestown Retirement Community
03.2022 - 11.2022
  • Perform regular patrols of the property, provide relief staffing for the gatehouse, and respond to emergency and routine calls for service
  • Enforce all traffic and parking regulations
  • Respond to calls for service from dispatch and security
  • Follow up on reports of missing items, theft, vandalism, and other potential criminal activity
  • Utilize local police, fire, and EMS effectively during emergencies
  • Completing thorough and detailed incident reports using our online report system.

Patient Transporter

Sinai Hospital
10.2019 - 03.2020
  • Transported patients by assisting patients in and out of taxis, ambulances, and cars; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds
  • Comforted patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
  • Transported equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas
  • Transported laboratory specimens by picking-up specimens and delivering them to specified laboratory.

Customer Service Representative

Home Depot
03.2019 - 06.2019
  • Met and exceeded productivity targets by handling every interaction with good organizational and relationship-management abilities
  • Researched and quickly resolved customer issues
  • Fielded incoming calls, answered questions, and transferred calls internally
  • Drove sales and add-on purchases by keeping checkout lanes well-stocked and promoting specific item options to customers
  • Applied positive upselling and customer service skills to help customers locate merchandise and engage with different product options.

Wait Staff/ Utility Worker

Charlestown Retirement Community
08.2017 - 08.2018
  • Assisted hosts and hostesses with seating of guests during rush times
  • Delivered outstanding customer service by serving food and drinks to guests
  • Completed an entire food service and training course when hired as a restaurant server
  • Completed all side work after completion of dining service
  • Conducted clean up and safe handling of hazardous waste from system equipment.

Education

Bachelor of Animal Science -

University of Maryland College Park
College Park, MD
07.2024

Associate Degree | General Studies -

Community College of Baltimore County
Catonsville, MD
05.2022

Skills

  • DoD Security Clearance
  • Adept with Microsoft Office (Word, PowerPoint, Outlook, Excel, Publisher)
  • Strong Organizational Skills
  • Customer greeting and assistance
  • Cash handling accuracy
  • Time Management skills
  • File/records maintenance
  • Data Entry

Timeline

Agency Program Coordinator

US Army
10.2023 - Current

Clinic Assistant

PetIQ
11.2022 - 03.2023

SES Officer I (Security Emergency Services Officer)

Charlestown Retirement Community
03.2022 - 11.2022

Patient Transporter

Sinai Hospital
10.2019 - 03.2020

Customer Service Representative

Home Depot
03.2019 - 06.2019

Logistics Specialist (Part-Time)

United States Army National Guard
04.2018 - Current

Wait Staff/ Utility Worker

Charlestown Retirement Community
08.2017 - 08.2018

Bachelor of Animal Science -

University of Maryland College Park

Associate Degree | General Studies -

Community College of Baltimore County

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Naya Betters