Naya D Lewis-White
Calumet City,IL
Summary
Organized, goal-oriented, team player seeking a position in an established work environment. Highly motivated Medical Assistant with over 8 years of experience dedicated to helping patients achieve optimal health. Provides superior patient care using effective communication and critical thinking skills.
Overview
21
21
years of professional experience
Work History
Medical Assistant/Lead Phlebotomist
Advocate Health Care
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
Medical Assistant
JenCare Senior Medical Center
05.2022 - 04.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient pulse oximetry.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Measured patient spirometry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Life Line Screening
04.2021 - 04.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant/Phlebotomist
Covid Express Care
12.2020 - 03.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared initial patient charts for admission.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, including medication information, symptoms and allergies.
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
Leasing Agent/Receptionist
Shoreline Group LLC
06.2019 - 03.2020
- Accomplished projects on-time Resolved all issues professionally and in a timely manner Worked collaboratively in team environment Utilized strong interpersonal and communications skills to serve Tenants and Clients Took Rent Payments Put in work orders for tenants maintained the office.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Medical Assistant
DR. Foster
12.2018 - 04.2019
- Enter demographics in the computer Updated medications Checked for insurance Measured the feet for orthotics Took Vitals Took Co-Payments Took X-rays Assisted with procedures.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
Medical Assistant
Ovitsky Eye Care
07.2016 - 01.2019
- Taught patients about medications, procedures and care plan instructions.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared initial patient charts for admission.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
Administrative Assistant
Redleys Home Health
05.2013 - 02.2016
- Microsoft Word, Excel, Outlook.
- Calendar management.
- Proficiency with photocopiers, scanners, and projectors.
- Accurate data entry.
- Inventory and supply management.
- Editing and Proofreading.
- Coached new employees on administrative procedures, company policies and performance standards.
- Organized weekly staff meetings and logged minutes for corporate records.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Certified Nursing Assistant
AABCOR INC
08.2003 - 04.2013
- Bathe and dress patients.
- Serve meals and help patients eat.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Medical Assistant - Medical Assisting
Everest College
Bedford Park IL06.2015
High School Diploma -
Continental Academy
Miami Lakes, FL04.2003
CNA - Certified Nursing Assistant
Samland Health Care
Evergreen Park, IL02.2003
Skills
- EMR / EHR
- Medical office administration
- Monitoring Patient Progress
- Phlebotomy
- Using a centrifuge
- Ambulating and repositioning patients
- Emptying catheter bags
- Patient Scheduling
- Emergency room procedures
- Restocking Lab Supplies
- Completing Insurance Forms
- Direct Patient Care
- EKG Set Up and Monitoring
- Venipuncture Expertise
Reference
References are available upon request
Timeline
Medical Assistant/Lead Phlebotomist
Advocate Health Care
10.2023 - Current
Medical Assistant
JenCare Senior Medical Center
05.2022 - 04.2023
Medical Assistant
Life Line Screening
04.2021 - 04.2022
Medical Assistant/Phlebotomist
Covid Express Care
12.2020 - 03.2021
Leasing Agent/Receptionist
Shoreline Group LLC
06.2019 - 03.2020
Medical Assistant
DR. Foster
12.2018 - 04.2019
Medical Assistant
Ovitsky Eye Care
07.2016 - 01.2019
Administrative Assistant
Redleys Home Health
05.2013 - 02.2016
Certified Nursing Assistant
AABCOR INC
08.2003 - 04.2013
Medical Assistant - Medical Assisting
Everest College
High School Diploma -
Continental Academy
CNA - Certified Nursing Assistant
Samland Health Care
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