Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nayade Santos

Queens,United States

Summary

Dedicated Employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

15
15
years of professional experience

Work History

Sales Associate

POP Beauty
09.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Stocking products
  • Translating and assisting Spanish Speaking patients

Secretary

Angelo & Carlos Inc
05.2022 - 07.2023
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Home Care

Safe Haven Health Care
07.2019 - 04.2023
  • Designed post-treatment at-home care products.
  • Advised clients on proper home-care regimens.
  • Instructed patients in at-home care and continued treatments.
  • Maintained home care records, changes in doctor's orders, diet or personal living activities.

Secretary ( Temp)

Takishas Heating And Cooling Inc
01.2020 - 09.2020
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, invoicing, and packages.

Sales Associate

Turbo Beauty
12.2013 - 08.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
  • Handled all Spanish speaking customers

Manager

Duane Reade Pharmacy
11.2008 - 07.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Bookkeeping
  • Managed stock and inventory

Education

High School Diploma -

Colegio Sagrado Corazon De Jesus
Dominican Republic
06.1994

Skills

  • Appointment Scheduling
  • Supply Restocking
  • Meeting Coordination
  • Payroll Administration/Processing
  • Appointment scheduling
  • Organization
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

POP Beauty
09.2023 - Current

Secretary

Angelo & Carlos Inc
05.2022 - 07.2023

Secretary ( Temp)

Takishas Heating And Cooling Inc
01.2020 - 09.2020

Home Care

Safe Haven Health Care
07.2019 - 04.2023

Sales Associate

Turbo Beauty
12.2013 - 08.2019

Manager

Duane Reade Pharmacy
11.2008 - 07.2013

High School Diploma -

Colegio Sagrado Corazon De Jesus

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Nayade Santos