Nayah Mayorca
Alexandria,LA
Summary
I find myself a friendly hard worker with years of experience with costumer service and communication skills, makes me a natural at building relationships. I find my self very organized and efficient, ensuring that assignments and responsibilities get done on time, and at a high standard. My Bilingual fluency in both English and Spanish allows me to provide a more accurate and efficient service to the guest.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitres
Pedro's Tacos & Tequila
Alexandria, LA
04.2024 - Current
- Greeted customers and presented menus.
- Took and delivered orders for food and drinks to guests.
- Provided support in seating guests at tables and booths.
- Maintained consistent communication with customers to ensure their needs were being met during meal service.
- Provided extensive information on menu items, ingredients, and pricing.
- Ensured accurate check preparation and prompt payment processing.
- Prepared dining areas and food stations by rolling silverware and setting up for upcoming shifts or large parties.
- Ensured cleanliness and organization of dining areas by promptly collecting dirty dishes and glasses from tables and counters.
Cashier
Super 1 Foods
Alexandria, LA
04.2022 - 06.2023
- Provided excellent customer service by greeting and assisting customers with inquiries about store's offerings.
- Ensured age verification for customers purchasing alcohol and tobacco products.
- Efficient and accurate operation of cash register, handling various payment methods such as cash, check, credit card, gift card or automatic debit.
- Handled customer transactions efficiently by issuing receipts, refunds, credits, and change.
- Responded to customer inquiries about store policies and procedures.
- Maintained a high level of cleanliness in the checkout area by consistently cleaning countertops, registers, windowsills, and floors.
- Delivered exceptional customer experiences while actively encouraging participation in loyalty programs.
Volunteer
Pineville youth center
Pineville, 71360
06.2018 - 12.2021
- Assisted children aged 6-14 with various homework assignments.
- Coordinated and directed various recreational activities and sports.
- Served and distributed meals to children and employees.
- Collaborated with other volunteers to create a positive work environment.
- Provided warm welcome to visitors and parents upon their arrival at the after-school program, managed phone inquiries, and offered assistance with policy concerns raised by guests.
Education
High School Diploma -
Alexandria Senior High School
Alexandria, LA05-2024
High School Diploma -
Pineville High School
Pineville, LA05-2024
Skills
- Bilingual
- Order Accuracy
- Cash Handling
- Customer Service
- Safe Food Handling
- Guest Relations Management
- Reservation Management
- ID Verification
- Answering Phones
- Relationship Building
Affiliations
- Soccer
- Swimming
- Modeling
- Gymnastics
Languages
Spanish
Native/ Bilingual
Certification
- Certified EMT
References
References available upon request.
Timeline
Waitres
Pedro's Tacos & Tequila
04.2024 - Current
Cashier
Super 1 Foods
04.2022 - 06.2023
Volunteer
Pineville youth center
06.2018 - 12.2021
High School Diploma -
Alexandria Senior High School
High School Diploma -
Pineville High School
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