Hi, I’m
Nayanda Louijuste
Boynton Beach,FL
Summary
Experienced healthcare and sales representative professional with 5+ years of experience. Skilled in problem-
solving and analytical thinking. Strong communicator with excellent verbal and written communication skills.
Effective leader and team player. Thrives in fast-paced environments and is passionate about achieving goals.
Seeking new challenges and opportunities for growth in a dynamic healthcare setting.
Overview
8
years of professional experience
1
Certification
Work History
Infinity Sales Group, LLC, Boca Raton, FL
Commission Sales Representative
2020.07 - Current (4 years & 2 months)
Job overview
- Took inbound calls and made sales for internet services
- Identified and pursued opportunities for cross-selling and upselling
- Developed and maintained strong relationships with clients
- Built and maintained relationships with new and existing customers
- Consistently met or exceeded monthly sales targets
- Create and deliver persuasive sales presentations to potential clients to showcase the benefits of our products and services.
BrightStar Care, Greenacres, FL
Home Health Aide (HHA)
2018.04 - Current (6 years & 5 months)
Job overview
- Assist with basic housekeeping tasks such as cleaning, laundry, and meal preparation, in addition to providing personal care services to clients
- Assist patient with daily activities such as bathing, grooming, and medication reminders to ensure their comfort and well-being
- Assist clients with mobility and exercises as prescribed by healthcare professionals to improve their overall physical health
- Provide emotional support and companionship to clients, fostering a positive and uplifting environment.
Teleperformance, Boca Raton, FL
Customer Service Representative
2019.01 - 2019.11 (10 months)
Job overview
- Provide exceptional customer service to ensure customer satisfaction and loyalty, resulting in increased sales and repeat business
- Resolve customer complaints and ensure customer satisfaction
- Timely and accurately update customer information and interactions in the CRM system to ensure data integrity and facilitate effective communication with customers
- Identify customer needs and recommend appropriate products or services to meet those needs, resulting in increased sales and revenue for the company.
Med connect USA, West Palm Beach, FL
Representative
2016.01 - 2018.11 (2 years & 10 months)
Job overview
- Provide exceptional customer service by promptly and effectively addressing customer inquiries and concerns
- Implement customer feedback to improve sales strategies and enhance customer satisfaction
- Establish and maintain strong relationships with clients by regularly following up with them and providing ongoing support and assistance
- Collaborate with team members to develop and implement innovative customer service solutions that improve overall customer satisfaction.
Oxygen Development, Palm Springs, FL
Recruiter
2017.06 - 2018.09 (1 year & 3 months)
Job overview
- Sourced candidates online and updated job ads
- Conducted background checks
- Evaluated and referred candidates for open positions through various sourcing methods
- Developing and implementing recruitment strategies to attract top talent in the market by utilizing social media platforms, industry events, and networking opportunities
- Initiate and maintain relationships with universities, colleges, and other educational institutions to attract recent graduates and entry-level candidates for open positions
- Collaborate with hiring managers to identify staffing needs and develop recruitment strategies.
GL Staffing Services, Inc., Palm Springs, FL
Machine Operator/Assembler
2016.01 - 2017.07 (1 year & 6 months)
Job overview
- Assembled products and operated machinery as a Machine Operator/Assembler at GL Staffing Services, Inc
- Monitor and adjust machines during operation to ensure quality production and minimize downtime
- Identify opportunities for process improvement and suggest changes to increase efficiency and productivity as a Machine Operator/Assembler at GL Staffing Services, Inc
- Ensure the proper disposal of waste materials in compliance with environmental regulations and company policies.
Education
Lake Worth High School, Palm Beach State College
Associate Degree from Health Science
12.2023
University Overview
Skills
- Customer Service Microsoft
- Persuasion Organizational Skills
- Communications Comprehensive
- Administration skills Critical thinking
- Quick learner Positive attitude
- Punctual Enthusiastic
- Skills
- Service orientation Multitask
- Computer Literacy Telemarketing
- Caregiving Medical Office Experience
- Home Care CRM Software
- Business Development Laboratory Experience
- Medical Records Salesforce
- Cold Calling EMR Systems
- Account Management Manufacturing
- Marketing Google Docs
- Ophthalmology Insurance Verification
- Epic Data collection
- Multilingual Crisis intervention
- Childcare Magento
- Accounts receivable Social media management
- Software testing Analytical thinking
- Effective leader Dynamic healthcare setting
- Sales
- Certification and Licenses
Certification
CPR & FIRST AID
HHA
HIV/AIDS 104
TELEMARKETING
DRIVER’S LICENSE
Timeline
Commission Sales Representative
Infinity Sales Group, LLC
2020.07 - Current (4 years & 2 months)
Customer Service Representative
Teleperformance
2019.01 - 2019.11 (10 months)
Home Health Aide (HHA)
BrightStar Care
2018.04 - Current (6 years & 5 months)
Recruiter
Oxygen Development
2017.06 - 2018.09 (1 year & 3 months)
Representative
Med connect USA
2016.01 - 2018.11 (2 years & 10 months)
Machine Operator/Assembler
GL Staffing Services, Inc.
2016.01 - 2017.07 (1 year & 6 months)
Lake Worth High School, Palm Beach State College
Associate Degree from Health Science
CPR & FIRST AID
HHA
HIV/AIDS 104
TELEMARKETING
DRIVER’S LICENSE
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