Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nayane Dias

Abington,MA

Summary

Human Resources Assistant with a passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing, and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HR Assistant

MassGreen Insulation
Hingham, MA
06.2022 - Current
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Drafted letters of offer to new hires outlining terms of employment.
  • Prepared reports on staff movement within the organization including transfers, promotions and terminations.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered phone calls and welcomed visitors to office.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Responded promptly to inquiries from clients or other departments regarding billing or payment issues.
  • Resolved customer complaints related to construction matters promptly.

Cleaning Supervisor

Faria Cleaning
Rockland, MA
02.2013 - 01.2022
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Provided assistance during emergency situations such as floods or fires when necessary.

Education

Some College (No Degree) - HR Management

UNA
Minas Gerais, Brazil

Skills

  • File Maintenance
  • Employee Relations
  • Interview scheduling
  • Employment law knowledge
  • Recruitment Management
  • Personnel records maintenance
  • Understanding of HR policies
  • Administrative Support
  • Administrative Skills

Languages

English
Full Professional
Portuguese
Native/ Bilingual

Certification

  • Notary Public - MA Secretary of State

Timeline

HR Assistant

MassGreen Insulation
06.2022 - Current

Cleaning Supervisor

Faria Cleaning
02.2013 - 01.2022

Some College (No Degree) - HR Management

UNA

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Nayane Dias