Nayarailka Torres
Brooklyn
Summary
Strong interpersonal skills, and the ability to empathize with individuals needing assistance. Hardworking, ambitious, and dependable. Ability to communicate well with coworkers, clinicians, and individuals receiving services. Strong organizational skills, and the ability to multi-task. Ability to display productivity in both an independent, self-motivated environment, and as part of a team.
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
11
11
years of professional experience
Work History
DSP
Horizon Health Network
Hicksville
11.2024 - Current
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Caregiver
Ideal Home Health
Brooklyn
03.2021 - 04.2023
- Maintained detailed records of services performed on clients.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Bus Monitor
Acme Bus Corp / Baumann Bus Company
Coram
10.2014 - 03.2021
- Assist the bus driver in maintaining discipline on school bus; monitor and assist students while bus is in operation.
- Consult with and assist bus driver in documentation of student information, record-keeping and completing route surveys.
- Assist driver in assuring seat belts, harnesses and wheelchair clamps are secured as required.
- Assist parents and school personnel with safe loading and unloading of students; coordinate seating of pre-kindergarten students as required by State Transportation Guidelines.
- Communicate with classroom aides, teachers, principals, and parents concerning student background, medical problems, and behavior as appropriate.
- Maintain current knowledge of Emergency Evacuation procedures.
- Assist handicapped children on and off the bus and escort children across street upon return home; lift children as required; assure responsible adult meets students leaving the bus.
- Attend in-service meetings and training courses as assigned.
- Perform other duties as assigned.
Reservation Agent
Hampton Jitney
Calverton
05.2018 - 09.2019
- Obtained client information by answering phone calls, interviewing clients, verifying all payment information.
- Determining eligibility by comparing client information to database requirements.
- Establishing policies by entering client information, comparing, and confirming prices.
- Respond to emails with reservation information, confirmations, and additional details.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience.
- Answer questions regarding rooms, facilities, rates, and events.
- Accurately record customer information and charge credit cards upon successful reservations.
Warehouse Associate
Amazon
Calisle
11.2017 - 01.2018
- Processing, packaging, and shipping orders accurately.
- Ensuring that stocks and inventory are well-organized and maintained.
- Examining and inspecting products for defects and damages.
- Receiving, unloading, and arranging inventory items appropriately.
- Discharging duties in strict compliance with amazon safety and hygiene regulations.
- Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures.
- Following the state health and safety regulations and practices.
- Offloading amazon delivery trucks that transport goods and/or merchandise into the warehouse.
Skills
- Problem solving
- Time management
- Data entry
- Errands
- Written communication
- Student supervision
- Safety protocols
- Emergency procedures
- Record keeping
- Discipline management
- Communication skills
- Customer service
References
Furnished Upon Request
Timeline
DSP
Horizon Health Network
11.2024 - Current
Caregiver
Ideal Home Health
03.2021 - 04.2023
Reservation Agent
Hampton Jitney
05.2018 - 09.2019
Warehouse Associate
Amazon
11.2017 - 01.2018
Bus Monitor
Acme Bus Corp / Baumann Bus Company
10.2014 - 03.2021