Summary
Overview
Work History
Education
Languages
Timeline
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Nayda Morales

Pembroke Pines,FL

Summary

Hi, my name is Nayda Morales I am 21 years old. I was born in Puerto Rico but spent most of my life in California, New Jersey and now Florida. If I were to describe myself, I’d say I’m very ambitious so If I want something I work hard to get it. I come from a family of six, so im used to compromise and working well with others. I like to be challenged and I’m a great multitasker. I am attentive and determined when it comes to getting a job done. I am also very laid back and chill I want to get along with everyone and just be in a happy healthy environment where I can be of help.

Overview

4
4
years of professional experience

Work History

Receptionist

Cyber Nails and Spa
Pembroke Pines, Florida
04.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Enhanced visitor experience by providing detailed information and assistance as needed.

Janitorial Lead

Youfit Gym
07.2022 - 12.2022
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.

Bakery Worker

The Fresh Market
11.2021 - 04.2022
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Sales Associate

The Children's Place
08.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Education

No Degree - Associates

Broward College
Fort Lauderdale, FL

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Receptionist

Cyber Nails and Spa
04.2023 - Current

Janitorial Lead

Youfit Gym
07.2022 - 12.2022

Bakery Worker

The Fresh Market
11.2021 - 04.2022

Sales Associate

The Children's Place
08.2021 - 09.2021

No Degree - Associates

Broward College

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Nayda Morales