Nayda Tejada

· Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.

· Managed to create balance with every support area, including facilities, HR, and IT, to establish efficient workflow procedures with operations.

· Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.

· Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.

· Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.

· Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using Power BI.

· Organized international and domestic travel arrangements for up to every external visitor and staff member, including all transportation and hotel stays.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.
• Reduced customer wait times by quickly operating customer window and sales register.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.