Naydelin Canales
Entry Level Candidate
US
Summary
Experienced customer service professional known for providing compassionate, efficient service in fast-paced environments. Seeking to transition into the healthcare field, bringing a dedication to helping others, attention to detail, and the ability to remain calm under pressure. Eager to learn and grow within a clinical or administrative healthcare setting. Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Restaurant Hostess
Alessa
03.2025 - 06.2025
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Server
Viva Margarita
11.2024 - 06.2025
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Representative
Driscoll Foods
03.2023 - 10.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Barista
Dunkin' Donuts
03.2022 - 02.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
High School Diploma -
Memorial High School
West New York, United States06-2022
Skills
- Effective multitasking
- Fluent in two languages
- Collaborative teamwork
- Efficient at acquiring new skills
- Reliable
- Problem solving
Timeline
Restaurant Hostess
Alessa
03.2025 - 06.2025
Server
Viva Margarita
11.2024 - 06.2025
Sales Representative
Driscoll Foods
03.2023 - 10.2024
Barista
Dunkin' Donuts
03.2022 - 02.2023
High School Diploma -
Memorial High School
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