I am a dedicated and skilled professional with experience in supervisory roles, customer service, and team management. Fluent in both English and Spanish, I bring a strong commitment to providing excellent customer experience and leading teams to success.
○ Supervise and train new staff, providing guidance and support to enhance performance.
○ Foster a positive work environment by promoting teamwork, patience, and excellent communication.
○ Resolve customer complaints and issues promptly to ensure a positive dining experience.
○ Monitor inventory levels, place orders for supplies, and manage stock to avoid shortages.
○ Open the store daily, ensuring all equipment and stations are operational and ready.
○ Create and manage a detailed preparation list, prioritizing tasks for team efficiency.
○ Conduct temperature checks and maintain food safety standards consistently.
○ Prepare smoothies and food items, ensuring high quality and customer satisfaction.
○ Handle the cash register, managing transactions and balancing the register at the end of shifts.
○ Delivered exceptional customer service, greeting each customer warmly and assisting with their needs.
○ Engaged with customers, providing product recommendations and answering questions.
○ Maintained a clean, organized, and visually appealing store environment.
○ Assisted in the preparation and presentation of treats, ensuring high standards of quality.
○ Managed the cash register, processed transactions efficiently, and handled returns and exchanges.
○ Implemented promotional strategies to enhance sales and customer engagement.
○ Organized and maintained the sales floor, ensuring products were displayed attractively.
○ Assisted customers with locating items, provided product information, and offered styling advice.
○ Managed the cash register, processing transactions accurately and efficiently.
○ Handled customer inquiries and resolved issues, ensuring a positive shopping experience.
○ Conducted regular inventory checks and restocked items as needed.
○ Collaborated with team members to achieve sales targets and improve store performance.