Naydelin E Escorza Flores
Thomasville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Operations Team Manager
J&N home cleaning LLC
Thomasville, Nc
08.2023 - 10.2024
- Developed and implemented processes to improve operational efficiency.
- Provided guidance to team members regarding their responsibilities and tasks.
- Analyzed customer feedback data to identify areas of improvement in operations.
- Monitored daily operations to ensure compliance with company policies and procedures.
- Trained new employees on operational procedures and best practices.
- Resolved any customer complaints or issues in a timely manner.
- Implemented strategies to increase productivity and reduce costs across multiple teams.
- Created reports on project progress, resource utilization, and cost savings initiatives.
- Evaluated existing systems and processes for potential enhancements.
Selling Specialist
L&G metal buildings and concrete
Asheboro, North Carolina
05.2022 - 07.2022
- Assisted customers in finding the right product for their needs.
- Maintained accurate records of customer orders and inventory levels.
- Provided excellent customer service throughout the sales process.
- Collaborated with team members to maximize sales performance.
- Resolved customer complaints in a timely and professional manner.
Education
High School Diploma -
Asheboro High School
Asheboro, North Carolina06-2020
Skills
- Operational Efficiency
- Customer Service
- Training and mentoring
- FLUENT IN Spanish and English
Timeline
Operations Team Manager
J&N home cleaning LLC
08.2023 - 10.2024
Selling Specialist
L&G metal buildings and concrete
05.2022 - 07.2022
High School Diploma -
Asheboro High School