Naydelyn Bernal Cruz
Denver,CO
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Trained in obtaining and documenting complete sets of vital signs including blood pressure, pulse, temperature, respirations, and oxygen saturation
Understanding of pharmacology fundamentals including dosage calculation and medication safety
Knowledge of emergency response procedures and BLS/CPR certification
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Student Medical Assistant
Red Rocks Community College
Arvada, CO
08.2023 - Current
- Ensured continuity of care through thorough follow-up with patients regarding test results, medications, or upcoming appointments as competencies.
- Demonstrated professionalism and ethical conduct by adhering to all established policies, procedures, and regulations within the healthcare setting.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared examination rooms for daily use, ensuring a clean and organized environment for optimal patient care.
- Performed phlebotomy for diagnostic testing, contributing to timely diagnosis and treatment plans.
- Maintained confidentiality of sensitive patient information by adhering to HIPAA regulations throughout all aspects of job duties.
Associate
In-N-Out Burger
Colorado
05.2024 - Current
- Ensured food safety compliance and maintained cleanliness standards in kitchen and dining areas.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register accurately, processing transactions and managing cash flow efficiently.
- Trained new associates on operational procedures and best practices for customer engagement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Merchandise Associate and Processing Associate
Homegoods
03.2023 - 2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Collaborated with store managers to determine best placement for merchandise displays.
- Presented store update suggestions and layouts to management and stakeholders.
- Operated all packing and labeling equipment.
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Shift Leader
Dunkin' Donuts
04.2021 - 03.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Always have a good customer service
- If language is a barrier, I can fluently translate
- Always willing to learn
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Associate of Applied Science - Medical Assistant
Red Rocks Community College
Arvada, CO05-2026
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2023
Skills
- Verbal and Written Communication
- Customer Service
- Time management
- Attention to detail
- Computer skills
- Oral communication
- Vital signs monitoring
- HIPAA compliance
- Infection control protocols
- Teamwork and collaboration
- Certified in CPR/AED
- Professionalism
- Quality control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate
In-N-Out Burger
05.2024 - Current
Student Medical Assistant
Red Rocks Community College
08.2023 - Current
Merchandise Associate and Processing Associate
Homegoods
03.2023 - 2024
Shift Leader
Dunkin' Donuts
04.2021 - 03.2023
Associate of Applied Science - Medical Assistant
Red Rocks Community College
High School Diploma -
Thomas Jefferson High School