Naydushka Acosta
Yorktown Heights,NY
Overview
7
7
years of professional experience
Work History
Assistant Manager
vespucci Fashion
New York, NY
03.2023 - Current
- Maintained accurate records of sales transactions using point-of-sale systems.
- Analyzed business performance data and forecasted business results for upper management.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Supervisor
Sandro Flagship Store
New York, NY
02.2021 - 02.2023
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Set specific goals for projects to measure progress and evaluate end results.
Supervisor
SMCP/ Maje 59th Street
New York, NY
02.2017 - 02.2021
- Tracked sales data on a weekly basis to identify trends or patterns in customer behavior.
- Created reports summarizing store operations performance and identified opportunities for improvement.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Collaborated with other departments to meet organizational objectives.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
Education
Certificate - Language Interpretation And Translation
City College of New York of The City University of New York, The
New York, NY08-2017
High School Diploma -
Colegio Abel Bravo
Panama, Colon11-2004
Skills
- Operations Management
- Organization
- Data analysis and reporting
- Computer technology (Excel, Power Point and Word)
- Verbal and written communication ( English and Spanish)
Timeline
Assistant Manager
vespucci Fashion
03.2023 - Current
Supervisor
Sandro Flagship Store
02.2021 - 02.2023
Supervisor
SMCP/ Maje 59th Street
02.2017 - 02.2021
Certificate - Language Interpretation And Translation
City College of New York of The City University of New York, The
High School Diploma -
Colegio Abel Bravo