Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nayeli Ayala-Tobias

Greenwood,MO

Summary

Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling.

Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Shift Manager

Five Guys
07.2023 - Current
  • Assisted in managing daily operations and ensuring compliance with safety protocols.
  • Monitored inventory levels and assisted in ordering supplies as needed.
  • Trained new employees on operational procedures and customer service standards.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Maintained cleanliness and organization in work areas to promote efficiency.
  • Implemented quality control measures to enhance service consistency.

Store Associate

Walmart
01.2023 - 07.2023
  • Assisted customers with product selection, providing exceptional service and enhancing shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
  • Maintained store cleanliness and organization, contributing to a welcoming environment for customers.
  • Resolved customer inquiries promptly, improving satisfaction and loyalty through effective communication skills.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

Associate of Science - Nursing

Metropolitan Community College
Kansas City, MO
05-2029

High School Diploma -

Lee Summit West
Lee's Summit, MO
05-2025

Skills

  • Cash handling
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Opening and closing procedures
  • Handling customer complaints
  • Energetic and enthusiastic
  • Quality assurance

Languages

Spanish
Native or Bilingual

Timeline

Shift Manager

Five Guys
07.2023 - Current

Store Associate

Walmart
01.2023 - 07.2023

Associate of Science - Nursing

Metropolitan Community College

High School Diploma -

Lee Summit West