NAYELI ALVAREZ
College Point
Summary
Friendly and patient with natural ability to connect with and support students. Possesses foundational understanding of educational techniques and child development, combined with strong organizational and communication skills. Dedicated to creating positive and inclusive learning environment to enhance student success.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Paraprofessional
Department of Education
Queens Village, NY
11.2025 - Current
- Assisted teachers in developing and implementing individualized education plans for students.
- Supported classroom management by facilitating student engagement and promoting positive behavior.
- Implemented strategies to promote student engagement and cultivate a positive classroom environment.
- Developed and adapted instructional content to effectively address the unique challenges faced by students with disabilities.
- Guided students through complex course topics, ensuring clarity and mastery of essential concepts.
Sales Manager
Verizon
Queens, NY
01.2025 - 02.2026
- Utilized active listening and empathetic communication to resolve customer issues and enhance satisfaction.
- Evaluated and reported on critical metrics, focusing on conversion rates, average transaction value, and customer retention to drive performance improvements.
- Maintained focus and organization while juggling various responsibilities in fast-paced settings.
- Coordinated oversight of activations, upgrades, returns, and account adjustments, ensuring alignment with established company standards.
- Excellent verbal communication and active listening
Intern
Queens Community House
Queens, NY
10.2023 - 02.2024
- Managed attendance documentation for older adult activities, facilitating effective program planning and engagement.
- Managed participant onboarding into programs by leveraging Peerplace for efficient registration.
- Achieved streamlined food pantry organization, improving accessibility for clients. Enhanced food distribution processes, positively impacting community engagement.
- Managed updates for program bulletin board while overseeing other assigned responsibilities. Led efforts to keep program bulletin board current and executed additional tasks as directed.
Education
Associate's degree - Liberal Arts
Stella And Charles Guttman Community College
06.2028
Skills
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- Group facilitation
- Learning strategies
- Behavior management
- Effective communication
- Instructional support
- Organization and prioritization
Certification
- Driver's License - January 2023 to April 2026
- Food Handler Certification
Languages
English
Spanish
Timeline
Paraprofessional
Department of Education
11.2025 - Current
Sales Manager
Verizon
01.2025 - 02.2026
Intern
Queens Community House
10.2023 - 02.2024
Associate's degree - Liberal Arts
Stella And Charles Guttman Community College