Nayeli Bautista

Results-driven sales professional with experience at AT&T, skilled in consultative selling, customer education, and closing deals. Known for building strong client relationships, adapting to market trends, and delivering personalized solutions that drive sales and customer satisfaction. Brings strong communication, negotiation, and problem-solving skills, along with a reliable, goal-oriented work ethic in fast-paced environments.

Consistently met daily work expectations by completing customer service and administrative tasks with accuracy and efficiency.

• Utilized company systems and software to support customer accounts, process transactions, and maintain accurate records.

• Provided reliable customer support by assisting with product questions, service setup, and issue resolution.

• Worked collaboratively with a team of associates to support daily operations and meet department goals.

Mobile Device Handling & Activation Certification (AT&T) – Trained in safely handling, activating, and troubleshooting mobile devices, including customer data protection and proper device setup.

• Customer Account & Point-of-Sale Systems Training – Experienced with secure account access, transactions, and service updates using company systems.

• Security & Patrol Training Certification – Trained in basic patrol procedures, situational awareness, observation, and reporting.

• Military-Style Professional Training – Completed structured training emphasizing discipline, accountability, teamwork, and adherence to procedures.

• Food Handling & Safety Certification – Knowledgeable in food safety standards, sanitation practices, and proper hygiene procedures.

• Cleaning & Sanitation Certification – Trained in proper cleaning methods, safe use of supplies, and maintaining clean, organized environments.

• Workplace Safety & Compliance Training – Familiar with general safety practices, hazard awareness, and compliance with workplace policies.

• Certifications & Verifications (In Progress) – Currently completing additional required certifications to strengthen qualifications and career stability.