Nayeli Bravo
Bronx,New York
Summary
Self-driven and independent individual fully committed to achieving success in personal and professional life. Currently pursuing a major in finance with strong communication skills and ability to interact respectfully with individuals from diverse backgrounds. Experienced in developing strategic financial plans and utilizing financial software and tools to analyze market trends and make informed investment decisions.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
American Eagle Outfitters
10.2021 - Current
- Assisted customers with product selection to ensure customer satisfaction
- Introduced promotions and sale opportunities, enticing customers
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Generated sales reports and tracked customer data to ensure sales goals were met
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Followed checklist to complete retail store opening and closing activities
- Demonstrated product features and capabilities to clients
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Operated cash register and POS to process sales transactions and handle payments
- Cultivated relationships with new and existing customers to drive sales
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Able to open and close the business
- Trained newly hired sales team members regarding company procedures and standards
Sales Representative
Party Rojas
10.2019 - 12.2020
- Assisted customers with product selection to ensure customer satisfaction
- Introduced promotions and sale opportunities, enticing customers
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Generated sales reports and tracked customer data to ensure sales goals were met
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Followed checklist to complete retail store opening and closing activities
- Demonstrated product features and capabilities to clients
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Operated cash register and POS to process sales transactions and handle payments
- Cultivated relationships with new and existing customers to drive sales
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Able to open and close the business
- Trained newly hired sales team members regarding company procedures and standards
Education
Master Of Business Administration (M.B.A.) - Finance
Baruch College
New York, NY05.2025
Skills
- Customer Relationship Management
- Sales Proficiency
- Customer Transaction Management
- Bilingual Communication Skills
Timeline
Cashier Team Lead
American Eagle Outfitters
10.2021 - Current
Sales Representative
Party Rojas
10.2019 - 12.2020
Master Of Business Administration (M.B.A.) - Finance
Baruch College
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