Daniel Bugbee Jr
NORWICH
Summary
Dedicated busser with strong time management and attention to detail. Known for adaptability in fast-paced environments and commitment to safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
Great Wolf Lodge
Mashantucket, CT
03.2026 - Current
- Assisted servers by clearing tables and resetting for new guests.
- Maintained cleanliness of dining areas to enhance guest experience.
- Supported kitchen staff with transporting dishes and utensils efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Occasionally washed dishes, hosted, and ran food to assist servers in delivering food in timely manner.
- Occasionally tasked to help other locations in the building with stocking and cleaning
- Adapted quickly to changing priorities in fast-paced environment.
- Monitored inventory levels of dining supplies, notifying management as needed.
- Operated dishwashing equipment, adhering to safety and sanitation standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Worked high volume banquet events.
Customer Acquisition and Sales Associate
Helios Network Inc.
New London, CT
02.2026 - 02.2026
- Assisted customers in product selection, providing exceptional service and support.
- Maintained knowledge of current promotions, products, and services to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve store performance.
- Engaged in regular training sessions to enhance product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Retail Salesperson
Mohegan Sun
Uncasville, CT
08.2023 - 11.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions to inform customers effectively.
- Operated point-of-sale system accurately, ensuring efficient transaction processing.
- Collaborated with team members to achieve sales targets and optimize inventory levels.
- Trained new staff on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Organized merchandise displays to enhance visual appeal and drive sales.
- Monitored stock levels regularly, reporting discrepancies to management for resolution.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
Education
High School Diploma -
Norwich Free Academy
Norwich, CTMaritime Electrician - Maritime Electrician
Community College of Rhode Island
Westerly07.2026
Skills
- Cleaning and sanitizing
- Time management
- Attention to detail
- Clear communication
- Interpersonal skills
- Inventory management
- Resilience
- Safety
- Hot work
- Maritime Electrician
Certification
- Maritime Electrician Certificate - 200 hours
- Servsafe Food Handler, National Restaurant Association - 3/5/2026 - 3/5/2029
- Servsafe Alcohol Certificate , National Restaurant Association - 3/5/2026 - 3/5/2029
- TIPS On-Premise Alcohol Training - 4/11/2025 - 4/10/2028
Timeline
Busser
Great Wolf Lodge
03.2026 - Current
Customer Acquisition and Sales Associate
Helios Network Inc.
02.2026 - 02.2026
Retail Salesperson
Mohegan Sun
08.2023 - 11.2025
High School Diploma -
Norwich Free Academy
Maritime Electrician - Maritime Electrician
Community College of Rhode Island