Nayeli Franceschi Figueroa
Keasbey,NJ
Summary
Dedicated professional with experience at Prospect Airport Services, showcasing a strong work ethic and exceptional teamwork abilities. Excelled in enhancing cabin cleanliness and customer satisfaction, demonstrating efficient cleaning techniques and reliability. Skilled in managing high-pressure situations and maintaining confidentiality, contributing to a safer, more welcoming environment for all.
Overview
2
2
years of professional experience
Work History
Aircraft Cabin Cleaner
Prospect Airport Services
2023.08 - 2024.05
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
Host/To Go Specialist
Buffalo Wild Wings
2022.03 - 2023.06
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
N/A - N/A
Brentwood Highschool
Brentwood, NY06.2022
Skills
- Strong Work Ethic
- Reliability and punctuality
- Maintaining confidentiality
- Adherence to Safety Regulations
- Efficient Cleaning Techniques
- Flexible schedule availability
- Professional Appearance
- Teamwork and Collaboration
- Self Motivation
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Aircraft Cabin Cleaner
Prospect Airport Services
2023.08 - 2024.05
Host/To Go Specialist
Buffalo Wild Wings
2022.03 - 2023.06
N/A - N/A
Brentwood Highschool
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