Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nayeli Franco

Kyle,TX

Summary

Seasoned New Home Sales Counselor with specialized knowledge in residential real estate and customer service. Demonstrates skills in negotiating contracts, advising clients on market conditions and coordinating property closings that have resulted in successful home sales over $150 million revenue in sales. Adept at fostering strong relationships with buyers and realtors to understand housing needs and provide tailored solutions. Committed to delivering high-quality service that results in client satisfaction and boosts business growth.

Overview

16
16
years of professional experience

Work History

New Home Sales Counselor

KB Home
Austin, TX
04.2008 - Current
  • Provides tours of model homes to prospective buyers and answered questions about features, pricing, availability, financing options, and other related topics.
  • Assist customers in selecting a home that meets their needs, budget, and lifestyle requirements.
  • Develops relationships with real estate agents to increase referrals of new home buyers.
  • Prepares sales contracts for new home purchases and negotiates closing terms with buyers and agents.
  • Organize open house events at model homes to introduce potential customers to our products and services.
  • Collaborates with design teams to customize floor plans according to customer specifications while adhering to budgetary constraints.
  • Resolves customer complaints or concerns promptly and professionally.
  • Analyzes competitor activity within the local market in order to identify opportunities for increasing market share.
  • Attends weekly team meetings to discuss progress towards achieving monthly sales targets set by management.
  • Trains newly hired staff members on proper procedures for conducting successful new home sales.
  • Prepares and deliveres sales presentations.

Education

Associate of Arts - Marketing

University of Texas At Austin
Austin, TX
05-2004

Skills

  • Closing Techniques
  • Lead Generation
  • Sales strategy
  • Contract Preparation
  • Prospecting
  • Sales strategy development
  • Sales closing

Accomplishments

  • Rookie of the year 2009
  • Sales counselor of the year 2009, 2010
  • Golden gorilla recipient 2009-2023
  • Community of the year 6 years
  • 802+ homes delivered
  • Over $150 million in company revenue
  • 95% realtor retention

References

References available upon request.

Timeline

New Home Sales Counselor

KB Home
04.2008 - Current

Associate of Arts - Marketing

University of Texas At Austin

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Nayeli Franco