Nayeli Guzman Martinez
Staten Island,NY
Summary
Hotel Housekeeper with a track record of enhancing guest satisfaction and streamlining room turnover at prestigious hotels, including Moxy Chelsea. Expert in advanced cleaning techniques and time management, adept at prioritizing tasks to meet challenging deadlines. Demonstrated ability to maintain high standards of cleanliness, contributing significantly to the comfort and hygiene of hotel environments.
Professional hospitality worker prepared to deliver exceptional cleanliness and guest service. Experienced in ensuring rooms and public areas meet top-tier standards, enhancing guest satisfaction. Known for effective team collaboration and adaptability to changing needs, excelling in attention to detail and reliability.
Overview
2
2
years of professional experience
Work History
Hotel Housekeeper
Moxy Chelsea
05.2023 - 02.2024
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Hotel Housekeeper
Springhill Suites By Marriott
02.2023 - 05.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Changed bed linens and collected soiled linens for cleaning.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hotel Housekeeper
Hampton Inn By Hilton
05.2022 - 10.2022
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Education
High School Diploma -
Carlos Maria Hernandez High School
Puerto Plata, DR06-2018
Skills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Assignment management
- Safe chemical handling
- Sanitizing
- Restocking supplies
- Deep cleaning
- Time management
- Multitasking and prioritizing
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Hotel Housekeeper
Moxy Chelsea
05.2023 - 02.2024
Hotel Housekeeper
Springhill Suites By Marriott
02.2023 - 05.2023
Hotel Housekeeper
Hampton Inn By Hilton
05.2022 - 10.2022
High School Diploma -
Carlos Maria Hernandez High School
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