Nayeli Hernandez Palacios
Fort Worth,TX
Summary
Proven track record of excellence in driving and HR roles, notably with JMJ Delivery LLC, where I leveraged my bilingual skills and safe driving practices to enhance operational efficiency and customer satisfaction. Hardworking and reliable in any work area I am needed. Focused on going above and beyond to support my coworkers. I am motivated to continue to learn and grow professionally in my assigned area of work.
Overview
3
3
years of professional experience
Work History
Personal School Driver
LXD Texas LLC
12.2023 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
HR Assistant and DOT Amazon Driver
JMJ Delivery LLC
11.2021 - 07.2023
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Participated in job fairs to recruit new talent.
- Assisted with creating employee handbooks and manuals.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Monitored vehicle locations to coordinate timely arrivals.
- Tracked and monitored vehicle performance and maintenance.
Cabinet Assembler
Hoffman Cabinets
02.2021 - 07.2021
- Strengthened communication between departments by providing detailed updates on progress throughout the assembly process.
- Contributed to company growth by consistently meeting or exceeding production targets without sacrificing quality standards.
- Supported inventory management through accurate tracking of materials used during the cabinet assembly process.
- Adapted quickly to new tools and technologies introduced in the workplace, incorporating them into daily tasks efficiently.
- Assisted in training new hires on the cabinet assembly process, sharing best practices and tips for efficient work habits.
- Preserved an organized workspace, enabling colleagues to locate needed materials swiftly and maintain optimal productivity levels.
- Increased product quality by performing thorough inspections of assembled cabinets, identifying any defects or issues that required correction.
- Inspected incoming and outgoing materials for accuracy and quality.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Education
High School Diploma -
Green B Trimble Technical High School
Fort Worth, TX05.2010
Skills
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- City and non-city driving
- Loading and unloading
- Vehicle Inspection
- Inclement weather driving
- DOT Driver (27 foot box truck)
- Bilingual Spanish and English
- Training
- Verify measurements
- Operate power tools
- Quality assurance
- Multitasking
- Computer data entry
Timeline
Personal School Driver
LXD Texas LLC
12.2023 - 05.2024
HR Assistant and DOT Amazon Driver
JMJ Delivery LLC
11.2021 - 07.2023
Cabinet Assembler
Hoffman Cabinets
02.2021 - 07.2021
High School Diploma -
Green B Trimble Technical High School
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